Hospitality Associate

About the role

We are looking for a Hospitality Associate to support a seamless front-of-house experience in our office. This Long-term Contract position will focus on meeting space readiness, pantry upkeep, catering coordination, and day-to-day hospitality coverage while working closely with reception as part of a unified guest-facing team. The ideal candidate brings a detail-oriented approach, a service-minded attitude, and the initiative to anticipate office needs before they arise.

Responsibilities

• Prepare conference rooms for meetings by arranging spaces, confirming supplies, and restoring rooms promptly after use.
• Coordinate food and beverage requests by placing catering orders and ensuring accurate, timely delivery for meetings and events.
• Maintain pantry areas throughout the office by restocking refreshments, monitoring inventory, and keeping spaces clean and organized.
• Provide consistent hospitality assistance across the office to support employees, visitors, and scheduled gatherings.
• Partner closely with reception staff on the 40th floor to deliver a seamless front-of-house experience for guests and internal teams.
• Respond proactively to daily service needs, resolving issues quickly and helping maintain a welcoming workplace environment.
• Support administrative service tasks such as document scanning, mailroom-related assistance, and other operational duties as needed.

Qualifications

• Demonstrated experience in hospitality, office services, reception, or a similar customer-facing support role.
• Strong ability to maintain a detail-oriented, personable, and positive presence in a fast-paced office setting.
• Comfortable coordinating meeting support, catering logistics, and pantry maintenance with minimal supervision.
• Proven initiative and proactive follow-through when handling changing priorities and service requests.
• Familiarity with document scanning and related office support tasks.
• Ability to assist with mailroom functions and general workplace operations.
• Experience answering and directing calls on a multi-line phone system is preferred.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.