Hospitality Assistant

About the role

The Hospitality Assistant is a multi-skilled team member who supports residents and community operations across hospitality, dining, housekeeping, and general resident assistance. This role ensures smooth daily operations while promoting positive interactions and enhancing resident satisfaction.

Responsibilities

• Provide friendly, professional hospitality and customer service to residents and guests
• Aid residents with daily activities, escorting them to programs and events
• Support culinary services, including meal prep, service, and clean-up, ensuring compliance with dietary needs and community standards
• Perform housekeeping tasks, including cleaning, laundry, and maintaining public areas
• Monitor resident health and behavior, reporting changes to supervisors
• Support the Sales Team as needed with resident-related documentation and follow-up
• Maintain a safe environment, adhering to company safety standards and reporting unsafe actions
• Document care and follow company policies, including HIPAA, OSHA, and Bloodborne Pathogen guidelines
• Respond appropriately to life safety or emergency situations
• Foster teamwork and contribute positively to the community culture
• Perform other duties as assigned

Requirements

High school diploma or equivalent; experience in hospitality or senior care preferred

Caregiving, compassion, and a genuine desire to work with older adults

Strong communication and interpersonal skills

Ability to multitask, prioritize, and work well in a team environment

Flexibility to work shifts, including evenings, weekends, and holidays

Ability to follow detailed instructions and maintain compliance with company policies

Must be 18 years or older

Food Handler’s Card required

CPR/First Aid certification required

Qualifications

Must complete all state and company-required training, including background checks and pre-service requirements

Meet health requirements, including TB clearance

Skills

Customer service skills

Teamwork and collaboration

Healthcare knowledge

Emergency response

Benefits

• Medical, Dental, Vision (working 30 hours or more per week)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

Pay

$17.13 per hour

Schedule

Either Tuesday through Saturday or Sunday through Thursday. Hours either, 4pm to 8pm or 11am to 7pm.