Hospitality Aide

Main Purpose

The main purpose of your job position is to support the Nursing Department and staff.

Essential Duties

• Become familiar with the facility’s administrative structure as introduced in the pre-training orientation session
• Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur
• Report all changes in the resident’s condition to the Nurse Supervisor/Charge Nurse as soon as practical
• Answer phone (especially during mealtimes)
• Assist with errand of residents/staff
• Aid with secretarial tasks at the nursing station (making copies, filing, etc.) as requested
• Straighten resident closets/drawers – label resident belongings
• Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.)
• Follow established policies concerning exposure to blood/body fluids
• Ensure that residents who are unable to call for help are checked frequently
• Answer call bells promptly & report needs to CNA/Nurse
• Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.
• Turn all medications found in the resident’s room/possession over to the Nurse Supervisor/Charge Nurse
• Watch for and report any change in room temperature, ventilation, lighting, etc.
• Transport residents to & from meals/activities/outdoors/etc.
• Provide residents with Reality Orientations as instructed
• Pass linen. Make unoccupied beds. Put extra covers on beds
• Use the wristband or photo card file to identify residents before serving meals, etc., as necessary
• Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.
• Place supplies/briefs in resident rooms/ common areas/
• Unpack and stock supply room when deliveries arrive
• Replace trash can liners in wastebaskets
• Inform the Nurse Supervisor/Charge Nurse of any changes in the resident’s condition so that appropriate information can be entered into the resident’s care plan
• Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.)
• Returns trays to dietary
• NEVER FEED THE RESIDENTS

Preferred Qualifications

• Must possess, at minimum, an 8th grade education
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from managers and employees
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• To perform this job successfully, an individual must be proficient in the Microsoft Suite products