Hospitality Aide

Key Job Duties And Responsibilities

A Hospitality Aide provides hospitality services to community residents that do not require direct patient care. The following is a general list of key job duties and responsibilities in your position. The list is not to be considered inclusive and you will be required to perform other duties/responsibilities as assigned by an authorized supervisor.

• Answer call lights promptly and courteously and notify proper personnel of resident needs.
• Pass trays in dining room and to residents confined to their room.
• Pass drinking water and ice.
• Strip bed linen and remake bed as directed.
• Report observations and information regarding residents to supervisor.
• Record observations, such as nourishment intake at meal times, as directed.
• Help orient new residents to facility.
• Straighten rooms, to include proper labeling of personal toiletries as needed.
• Clean equipment, to include but not be limited to bedpans, wheelchairs, IV poles, etc., as directed.
• Monitor personal and staff compliance with state and federal regulations, including but not limited to Blood Borne pathogens, infection control, hazardous materials and fire safety.
• Monitor personal and staff compliance with resident rights.

Physical Requirements

The employee must be able to perform the essential position functions of the job with or without reasonable accommodation. Employee is required to use a transfer/gait belt or to obtain the assistance of another employee when attempting to assist residents when lifting or carrying objects in excess of 25 pounds.

• Lift up to 10 lbs: Constantly
• Lift 11 to 25 lbs: Constantly
• Lift 26 to 50 lbs: Frequently
• Lift over 50 lbs: Frequently
• Carry up to 10 lbs: Constantly
• Carry 11 to 25 lbs: Occasionally
• Carry 26 to 50 lbs: Occasionally
• Carry over 50 lbs: Occasionally
• Reach above shoulder height: Frequently
• Reach at shoulder height: Constantly
• Reach below shoulder height: Constantly
• Push/Pull: Constantly
• Grasping: Constantly
• Handling: Constantly
• Torquing: Occasionally
• Fingering: Occasionally
• Twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing are all required.

Additional Requirements

• Regular worksite attendance.
• Must have basic computer skills.
• If required to operate a motor vehicle for business purposes, must successfully complete the requirements contained in Company's Motor Vehicles policy.
• Must be able to read, write, speak, and understand the English language.
• Must be able to work beyond normal working hours and on weekends and holidays when necessary.
• Must be able to assist in the evacuation of residents during emergency situations.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the Community.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers, supervisors, and other departments.