Hospital Unit Service Coordinator Per Diem

About the Role

This position is responsible for performing reception and clerical functions for the nursing station; coordinates patient care activities with other departments to include programming and answering call lights, arranging transport services for transporting patients to other areas of the hospital, ancillary services, stocking supplies and forms, doing audits, and functions related to admissions, transfers and discharges of patients.

Key Responsibilities

• Customer Service Expectations - 25%
• Unit Communication - 20%
• EMR and Computer - 15%
• Performance Improvement Compliance - 10%
• Medical Records - 5%
• Unit Environment - 15%
• Unit Efficiency - 10%

Department Overview

Accelerated Access is a 34-bed adult med/surg unit. Patients are a combination of short stays and admissions from the ER and clinics. Many patients come to E4 to await specialty placement on units that are full such as Oncology. Because of our purpose and unit structure, patient turnover is very high resulting in an extremely well-coordinated team of professional nurses. We are also the home unit for the Cystic Fibrosis and sickle cell patient population. The unit currently employs a staff of 60 registered nurses and 3 hospital unit service coordinators and a unit supervisor.

Minimum Qualifications

• Recent experience working in a similar setting
• Ability to utilize relevant medical terminology
• Ability to effectively communicate and provide excellent customer service to the target audience
• Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care practices
• Ability to demonstrate accountability and professionalism
• Ability to support performance improvement and evidence-based practice within the scope of practice
• Basic understanding of technology as it pertains to federal regulations to patient privacy
• Ability to support unit leadership with additional task as assigned
• Ability to stay organized and complete job duties
• Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met
• Ability to interact and maintain communications with multidisciplinary teams

Preferred Qualifications

• Experience with using electronic medical records system
• Knowledge of Medical Terminology
• 2 years of recent work experience in a similar setting
• Knowledge of medical terminology

Pay

Salary or Pay Range: $33.79 hourly

Schedule

Shift: Variable

Benefits

UC Davis offers a full range of benefits, resources and programs including:

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• This position is 100% on-site
• Must be able to work occasional overtime to cover staffing shortages
• Must be able to work day, evening, or night shift as required
• Must be able to work in an area where smoking is prohibited
• Must be able to float to different units as needed
• Must be able to work in a classification which is included in a collective bargaining unit (union)
• Must be able to wear a uniform jacket, and scrubs in required areas
• References reflect an overall meet or exceeds
• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
• As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer

This response is AI-generated, for reference only.