Hospital Services Representative/ Driver

Summary

This position assists in assuring adequate component inventory for internal and external customer needs. Assists in assuring compliance with federal regulations and industry standards. Provides outstanding customer service to internal and external customers. Approximately 75% of the job is spent in hospital services department and 25% of the job is driving and delivering orders.

Schedule

• Monday 0830-1700
• Tuesday 0830-1700
• Wednesday 1030-1900
• Thursday 1030-1900
• Friday 0730-1600
• On call one night a week and one weekend every 5-6 weeks

Responsibilities

• Performing and overseeing daily Hospital Service tasks: hospital orders, consigning, shipping, packing, reconciliation, irradiation/modification
• Performing timely driving functions: delivering hospital Transfusion Services blood component orders; performing whole blood pick-ups from Collections Van/Mobiles/Fixed sites; performing sample pick-ups for Reference Lab, Donor Testing, and Nat Lab
• Customer Service: responsible for daily interactions with our hospital customers; daily telephone communications with the hospital Transfusion Services allows for correct orders and component shipments
• Equipment Maintenance: maintains adequate knowledge of departmental equipment operation to monitor and troubleshoot problem situations with the Maintenance department and equipment support services; maintains Hospital Services vehicles, department supplies, required forms, and reports; maintains a working knowledge of federal regulations and industry standards for the storage, labeling, distribution and transport of blood component

Qualifications

• High school education or equivalent
• Physical ability to lift 50lbs and continuous movement in and out of vehicle
• Ability to work well with others and independently
• 2 years of driving and/or customer service experience
• Good driving record
• Good communication skills; both oral and written
• Ability to learn required computer functions and programs
• Displays a professional manner
• Ability to work well under pressure
• Attention to detail

Pay & Benefits

• Hourly rate: $18.23 + shift differentials
• Comprehensive benefits including medical, vision, dental, paid time off, and sick days to full and part-time employees
• Opportunity to participate in a 403(b)-retirement plan with a generous employer contribution