Hospital Public Safety Assistant - FT - Varied Shift

Distinguishing Features of the Class

The work involves assisting in providing a safe environment for employees, visitors, and individuals being treated at Erie County Medical Center Corporation (ECMCC) or its offsite facilities or programs. The incumbent patrols clinical areas and monitors individuals, activities, and areas to identify and prevent safety violations and other disorders.

Typical Work Activities

• Observes individuals on campus ensuring that safety policies and procedures are followed;
• Affords assistance to clinical staff in maintaining a therapeutic environment in patient care areas, including physically intervening to prevent injury to patient, staff, or visitor;
• Identifies safety violations and dangerous situations and takes appropriate action to de-escalate, prevent, and/or minimize danger;
• Affords assistance in escorting disorderly persons from premises;
• Affords assistance in conducting fire drills, panic alarm testing, and emergency management exercises;
• Responds to emergency situations;
• Conducts fire equipment inspections;
• Investigates incidents and events and completes initial reporting of same.

Full Performance Knowledge, Skills, Abilities And Personal Characteristics

• Good knowledge of the practices and procedures used to provide safety and security in public buildings and healthcare facilities;
• Working knowledge of fire and safety practices;
• Skilled in the use of firefighting equipment;
• Ability to speak clearly;
• Ability to maintain harmonious relations with the public including patients and employees;
• Ability to be firm with visitors, clients, and employees;
• Ability to spend long periods of time standing or walking;
• Ability to remain calm in a crisis situation;
• Willingness to work nights, afternoons, weekends, holidays, or other unusual shifts;
• Confidentiality;
• Tact;
• Courtesy;
• Dependability;
• Strength and agility;
• Capable of performing the essential functions of the position with or without reasonable accommodation.

Minimum Qualifications

• Graduation from high school or possession of a high school equivalency diploma.

Special Requirements

• US Citizenship;
• Possession and maintenance of Registration as a Security Guard by the New York State Department of State, Division of Licensing Services at time of appointment and throughout duration of appointment (in accordance with General Business Law, Article 7-A, Section 89-f and g);
• Possession and maintenance of Basic Life Support (BLS) Certification from an ECMCC approved provider before completion of the probationary period and throughout duration of permanent appointment;
• Completion of New York State Office of Mental Health-Bureau of Education and Workforce Development (BEWD) certified safety program within three (3) months of appointment and participation in annual re-training;
• Section 424-A of the Social Services Law requires the local social services district to inquire whether the applicant is the subject of an indicated child abuse or maltreatment report on file with the State Central Register of Child Abuse and Maltreatment. All potential employees for this position will be requested to sign the necessary clearance form prior to being advised that they will be hired. Refusal to sign will be cause for automatic non-selection.

Note

• Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.