Hospital Operations Manager
GoodVets · Upper Marlboro, MD · 3 wk ago
Management$67k–$85k/yrFull-time
What You'll Do
- Lead all daily hospital operations
- Ensure compliance with all operating standards and requirements
- Create and maintain accurate work schedules
- Hire, train, and onboard new team members—setting the bar for performance and culture
- Prepare monthly reports on hospital performance, staffing needs, margins, and trends
- Conduct performance reviews and provide coaching for growth
- Monitor inventory, manage ordering, and maintain cost control
- Support doctors, staff, and clients with clarity, speed, and professionalism
Required Qualifications
- Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred.
- Three plus years in veterinary medicine with progressive responsibilities, technician background strongly preferred.
- Powerful leadership skills and an empathetic approach to management, experience training and mentoring/developing others.
- Advanced skills in Practice Management Systems and MS Excel.
- Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction.
- Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions.
- Excellent problem-solving capabilities, proactively manage and resolve conflict and the ability to work well under pressure.
- Demonstrated passion to make a difference in pets and people’s lives.
What We Offer
- Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.
- Comprehensive benefits package: Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
- 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
- Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
- Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location.
- A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.
Pay
$67,000—$85,000 USD
Schedule
N/A