Hospital Equipment Coordinator

Primary location: Swedish American, Rockford, IL

About the role

The Hospital Equipment Coordinator performs timely and cost-effective inspections, preventive and corrective maintenance, and minor repairs on company and customer-owned medical equipment within a hospital. This role ensures accurate and thorough documentation of all equipment records.

Responsibilities

• Perform equipment inspections, maintenance, and calibration on managed equipment.
• Dialogue with clinical staff on equipment features and functionality.
• Use effective conflict resolution skills to address service concerns, discrepancies, and disagreements.
• Provide prompt and courteous service to all customers in person and in communications.
• Demonstrate in-depth knowledge of medical equipment, including names, appearances, and accessory lists.
• Manage missing and lost equipment, software upgrades, and accessories.
• Conduct training for staff on testing and inspecting medical equipment.
• Discuss equipment features and functionality with hospital staff.
• Deliver a quality product by meeting quality indicator standards and achieve productivity objectives.
• Maintain accurate and adequate equipment inventory.
• Document equipment reported as non-functional and ensure compliance with company and customer policies.
• Complete all documentation, paperwork, and computer data entry accurately and in a timely manner for regulatory compliance.
• Demonstrate sound and timely decision-making skills.
• Perform other assigned duties.

Requirements

• Associate’s degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training.
• Healthcare industry, medical equipment, or customer excellence experience preferred.
• Demonstrated competency in equipment preventive maintenance and repair practices.
• Knowledge of the set-up and application of test equipment (e.g., electrical safety analyzer).
• Proficient computer skills, including Microsoft Office programs (Word and Excel).
• Willing to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as required.
• Able to lift and/or push 75 pounds.
• Able to stand and walk for long periods of time.

Behavioral Skills

• Possesses quality orientation with a “get it right the first time” attitude.
• Assists in maintaining customer relationships and serves as a subject matter expert in equipment areas for the hospital-based Asset360 program.
• Builds credibility and trust with customer administration, clinicians, and staff.
• Complies with patient privacy laws in all matters.
• Maintains and projects confidence, enthusiasm, and a professional image.
• Flexible and coachable.
• Demonstrates strong communication skills (listening, writing, and speaking).
• Shows team orientation and respect for others.
• Operates with a proactive approach toward safety, health, and quality in compliance with all company, governmental, and customer policies and regulations.
• Organized; prioritizes to meet deadlines.
• Maintains a clean and safe work environment.
• Customer-focused; willing to go above and beyond.

Benefits

• Health insurance options for Medical, Dental, and Vision plans.
• Short- and Long-Term Disability plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Life Insurance Options.
• Paid Time Off.
• 401K Savings Plan with employer match.
• Employee Discounts.
• Tuition Reimbursement.
• Daily Pay program.
• Employee Assistance Program and wellness programs.

Pay

Pay range: $20.35 - $32.16 per hour. The actual pay offered may vary depending on factors including geographic location, experience, job-related knowledge, and skills.

Vaccination may be required, including COVID-19, based on customer and/or company requirements. Agiliti will provide specific directions and cover the expense at a participating clinic.