Hospital-Community RN Liaison (Non-Exempt)

About the role

A dynamic position responsible for accepting Hospice, Home Health, and Home Infusion referrals in acute-care settings, physician clinics, and other venues such as identified nursing homes and rehabilitation centers. Maintains an active presence in these settings and delivers excellent customer service to discharge planners, medical social workers, physicians, and future patients. Assists in facilitating timely discharges and supports the system initiative for continuity of care within the Mercy Health System.

Responsibilities

• Accept and process Hospice, Home Health, and Home Infusion referrals in acute-care, clinic, and post-acute settings.
• Maintain an active presence in hospitals, clinics, nursing homes, and rehabilitation centers.
• Provide excellent customer service to discharge planners, medical social workers, physicians, and patients.
• Facilitate timely patient discharges and support continuity-of-care initiatives.
• Communicate services to physicians and post-acute communities.
• Perform nursing assessments and document findings in a timely manner.
• Comply with professional service standards and practice guidelines.

Requirements

• Current RN license in the applicable state of practice.
• Minimum three years of nursing experience.
• Experience in an in-patient acute setting or community setting preferred.
• Understanding of Hospice and Home Services philosophy and current clinical/regulatory guidelines.
• Excellent observation, assessment, and communication skills.
• Ability to work independently with minimal supervision and as part of a team.
• Flexibility and cooperation in fulfilling role obligations.
• Basic computer skills and understanding of Electronic Medical Records.

Qualifications

• Registered Nurse (required).
• Bachelor’s degree in Nursing (preferred).
• Hospice and Home Health experience (preferred).
• Certification in Hospice and Palliative Nursing (CHPN) (a plus).
• Experience providing Hospice/Home nursing care (preferred).

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.