Hospital Blank Assistant 2

About the role

This position provides customer service and support to Hospital operations. The incumbent must independently prioritize tasks to ensure all shift-assigned duties are completed in a timely manner. Special assignments are addressed once regularly scheduled tasks are finished, requiring self-motivation and coordination with co-workers. Primarily assigned to the hospital, the incumbent represents the entire department and must possess comprehensive skills and knowledge related to linen, medical supplies, patient equipment, patient care organizational information, and Distribution department functions.

Responsibilities

• 40% Inventory Control & Replenishment: Manage inventory levels, ensure timely replenishment, and maintain accurate records.
• 30% Distribution of Materials: Oversee the distribution of linen, medical/surgical supplies, and patient equipment throughout the hospital.
• 10% Cost Containment: Implement cost-effective material management practices, including product storage, distribution, security, receiving, and crediting returns while ensuring product integrity for patient use.
• 10% Equipment: Handle the tracking, billing, and maintenance of patient care equipment and rentals.
• 5% Cleanliness & Safety: Maintain a clean, safe, and organized work environment in compliance with hospital policies.
• 5% Other Duties: Perform additional tasks as assigned, including maintaining filing systems, logistical records, and documentation.

Requirements

• Experience and general understanding of medical equipment in a hospital/clinical setting.
• Experience maintaining multiple filing systems, records, and logistical information.
• Knowledge of computerized and hard-copy information systems.
• Strong working knowledge of linen and medical/surgical supplies, including their applications and suitable substitutions.
• Understanding of cost-effective material management practices, such as product storage, distribution, security, receiving, selling, crediting returns, and product substitutions.
• Proficiency in basic mathematical calculations (addition, subtraction, multiplication, division) for inventory replenishment, weight, units of measure, and package counts.
• Ability to clearly understand, speak, read, and write English to comprehend and convey instructions on invoices, shipping documents, control logs, inventory sheets, and general correspondence.
• Knowledge of hospital supply activities, including distribution logistics, proper documentation, weights and units of measure, and policies related to product dispersal.
• Strong interpersonal skills to relay instructions and ideas to a diverse audience while maintaining professionalism under pressure.
• Ability to make logical and sound decisions, recognizing when to act independently or seek additional resources.

Preferred Qualifications

• Knowledge and understanding of UC policies and procedures related to receiving and processing hospital supply materials.
• Demonstrated knowledge of principles for planning, organizing, and controlling operational activities.

Skills

• Self-motivation and ability to work independently.
• Strong organizational and time-management skills to handle multiple tasks simultaneously.
• Proficiency in inventory management and record-keeping.
• Ability to operate effectively in stressful situations and adapt to changing workloads.
• Customer service orientation with a focus on patient care and hospital operations.

Pay

$27.93 - $34.74 per hour.

Schedule

Variable days and times, including shifts such as 10:30 PM – 7:00 AM and 4:00 AM – 12:30 PM. This is a full-time (100%) position with occasional overtime required to provide staff coverage.

Benefits

• High-quality, low-cost medical plans for you and your family.
• UC-paid dental and vision coverage for you and your family.
• Retirement plans, including Pension and Retirement Savings Plans.
• Supplemental insurance options, such as life, disability, pet insurance, legal coverage, accident, critical illness, and hospital indemnity.
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance, and Pay for Family Care and Bonding.
• Lactation Support Program and family care discounts.
• Employee Well-being resources and programming.
• On-site Employee Assistance Program with free mental health services.
• Generous paid holidays, vacation, and sick time as outlined in UC policies or collective bargaining agreements.
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees.
• Access to free professional development courses and learning opportunities.
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program.

Physical Demands

• Standing: Frequent (3 to 6 hours).
• Walking: Frequent (3 to 6 hours).
• Sitting: Occasional (up to 3 hours).
• Lifting/Carrying:
  • 0-25 lbs: Frequent (3 to 6 hours).
  • 26-50 lbs: Frequent (3 to 6 hours).
  • Over 50 lbs: Frequent (3 to 6 hours).
• Pushing/Pulling:
  • 0-25 lbs: Frequent (3 to 6 hours).
  • 26-50 lbs: Frequent (3 to 6 hours).
  • Over 50 lbs: Frequent (3 to 6 hours).
• Bending/Stooping: Frequent (3 to 6 hours).
• Squatting/Kneeling: Frequent (3 to 6 hours).
• Twisting: Frequent (3 to 6 hours).
• Climbing (e.g., stairs or ladders): Occasional (up to 3 hours).
• Reaching overhead: Frequent (3 to 6 hours).
• Keyboard use/repetitive motion: Occasional (up to 3 hours).

Environmental Demands

• Loud noise levels: Occasional (up to 3 hours).
• Marked changes in humidity or temperature: Occasional (up to 3 hours).
• Operating motor vehicles and/or equipment: Occasional (up to 3 hours).

Mental Demands

• Sustained attention and concentration: Frequent (3 to 6 hours).
• Complex problem-solving and reasoning: Frequent (3 to 6 hours).
• Ability to organize and prioritize: Frequent (3 to 6 hours).
• Communication skills: Frequent (3 to 6 hours).
• Numerical skills: Frequent (3 to 6 hours).
• Constant interaction: Frequent (3 to 6 hours).
• Customer/patient contact: Frequent (3 to 6 hours).
• Multiple concurrent tasks: Continuous (6 to 8+ hours).

This position is 100% on-site at the Main Hospital (HSP001) and is represented by the EX-Patient Care Technical union. Employment is contingent upon clearing a criminal background check, drug screening, medical evaluation clearance, and functional capacity assessment. This role is designated as a mandated reporter under CANRA and UC policy.