Hospice Operations Coordinator

Responsibilities

• Schedules all Aide visits and communicates schedule to staff and clients.
• Communicates changes in schedule to clients and staff.
• Schedules employees to meet the service needs of the clients.
• Maintains the itineraries/schedules and notes on each client.
• Reviews itineraries and schedules with employees to ensure accuracy.
• Participates in orientation of new staff.
• Maintains a neat and organized work environment.
• Maintains all files to ensure adequate supply of forms are available.
• Maintains bulletin boards for timely and accurate information.
• Completes death certificates for signature by MD/CRNP.
• Tracks all CTI’s for the initial timely completion for signature and tracks all recertification periods for timely signature.
• Completes an accurate Team List and sign-in sheet for weekly Team Meetings.
• Disassembles all discharged medical records and places in closed chart order.
• Films all closed medical records in alphabetical order.
• Tracks and boxes closed medical records on a monthly basis and maintains an accurate closed patient list.
• Identifies destroy date on each box.
• Retrieves closed medical records as needed.
• Forwards all requests for medical records to appropriate agency for approval.
• Medical records not released until approval received.
• Enters physician orders and requested information into the system in order to update patient records.
• Flags medical records for signature by the MD/CRNP and ensures signatures are timely and complete.
• Enters repair orders and follows up to ensure completion.
• Uploads all pertinent documents to the electronic medical record.
• Captures monthly bereavement mailings.
• Completes intake for bereavement clients.

Requirements

• A high school diploma or equivalent.
• Minimum three (3) years of experience.
• Associate's degree preferred.
• Min USD $20.55/Hr.
• Max USD $30.85/Hr.