Hospice LVN Clinical Navigator - San Marcos

About the role

We are an organization dedicated to a patient-first approach. Essential Job Functions/Responsibilities:

• Referral Coordination, Admissions & Explanation of Benefits (EOB): Provide direct skilled nursing care under RN oversight, per the State Nurse Practice Act. Meet with patients and families to explain hospice benefits and coverage, ensuring clear understanding of hospice philosophy and available services. Relay all information gathered during EOB meetings to the Intake and Clinical teams promptly and accurately to support a smooth admission process. Request, verify, and organize all documentation required for admissions. Address questions regarding benefits eligibility as directed by the Intake/Authorization team. Collaborate closely with Community Liaisons to ensure seamless referral transitions and strengthen community relationships.
• Patient Care & Symptom Management: Provide direct skilled nursing care as an RN per the State Nurse Practice Act. Implement and document the care plan, including medication management, symptom monitoring, and equipment use. Evaluate patient response to care and report changes to the clinical team
• Interdisciplinary & Community Engagement: Assist clinical team with ensuring documentation in facility (ALF/RCFE/SNF) binders are up to date and accurate. Build positive relationships with facility staff and represent Acacia hospice services.
• Documentation & Compliance: Ensure accurate, timely documentation (visit notes, referrals, EOB explanations.) Adhere to hospice policies, quality standards, and participate in performance improvement processes.
• Additional Responsibilities: Assist with admissions, discharges, and other administrative tasks. Perform as guided by the Administrator and / or Director of Patient Care Services.

Qualifications

• California LVN License
• Valid California Driver’s License
• American Heart Association Basic Life Support (BLS) certification
• 2 years of hospice work experience