Hospice & Home Care Liaison

About the role

Dover Health is a part of The Dover Companies, a vertically integrated healthcare organization. We focus on providing comprehensive healthcare services to seniors through home health, hospice care, private duty services, and primary care. Our mission is to enhance the quality of life for seniors by delivering patient-centered care that allows them to remain in their own homes with dignity and comfort.

Responsibilities

• Analyze the potential of the company’s success to determine target markets.
• Visit doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals.
• Analyze the company’s organization to determine its strengths and weaknesses.
• Analyze past and current marketing data.
• Analyze patient/company relationships.
• Develop a marketing plan, identify priorities, and set a reasonable timeline.
• Implement the marketing plan staying within the established timeline.
• Review and evaluate the analysis and plan on an established basis.
• Provide coordination of referrals through all Dover Health services.
• Attend IDG meetings, as appropriate.
• Serve as a first contact from clinical referral sources.
• Provide initial informational meetings with patients and/or families.
• Aid office staff as needed with obtaining signatures and updates.
• Participate in community outreach and education.
• Participate in discharge planning, as needed.
• Assess patient’s/family members’ ability to cope with the patient’s dying.
• Function as a consultant to the members of the health team, assisting them in understanding the social, emotional, and environmental factors related to the patient’s health problems.
• Help patients utilize the resources available to them and their families and the community.

Requirements

• At least 1 year experience in home health or hospice sales/marketing.
• Clinical license and experience preferred.
• Valid driver’s license with an insured automobile in good working order, and a clear driving record.
• Willingness to travel locally and occasionally overnight.
• The ability to communicate well, both verbally and in writing.
• The ability to meet all physical demands of the job, including lifting up to 50 lbs. independently and up to 200 lbs. with assistance.
• The ability to work well with others and take direction from management, as well as take initiative.
• The ability to be self-motivated to accomplish identified goals with a strong sense of accountability for results.

Qualifications

• Current and valid driver’s license, reliable transportation, and current liability auto insurance is required.
• The ability to perform the essential functions of the job with or without reasonable accommodation.

Skills

• Excellent communication skills.
• Ability to analyze data and develop strategies.
• Strong interpersonal and customer service skills.
• Ability to work independently and as part of a team.

Benefits

• Medical insurance coverage.
• Lifetime disability coverage.
• 401(k) Plan with company match (after 1 month of service).
• Wages on-demand.

Pay

Competitive wages based on experience and qualifications.

Schedule

Flexible schedule to accommodate patient needs and local requirements.

Benefits

• Comprehensive health and wellness programs.
• Employee Assistance Program (EAP).
• Flexible spending accounts (FSAs).
• Retirement savings plans.
• Health and wellness incentives.

Company Culture

We are committed to creating an environment where each person feels loved, valued, supported, and able to live life to the fullest. Our core values include being Passionate, Trustworthy, Empathetic, Positive, Respectful, and Approachable. We provide extensive training and personal and career development opportunities, and we promote from within.

Equal Opportunity Employer

We are an Equal Opportunity Employer and encourage applications from diverse candidates. We consider the health and safety of our patients, family members, and team members as our highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.