Hospice Care Consultant

About the role

The Hospice Care Consultant at Luminary Hospice is responsible for assisting the Executive Director/Administrator in establishing organization volume projections, initiating marketing initiatives, conducting market assessments, and developing a comprehensive marketing plan.

Responsibilities

• Assists in establishing organization volume projections in the annual budget.
• Initiates marketing and promotional initiatives to achieve budgetary volume projections.
• Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Educates facilities, families, and the community at large on the hospice benefit.
• Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Supports the care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
• Ensures annual education is completed and documented.
• Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
• Performs other duties as assigned.

Qualifications

• A bachelor's degree in Marketing, Business Administration, or related field preferred.
• At least two (2) years experience in health care marketing, preferably in hospice care preferred.
• Proficient in MS Office applications and ability to learn department and job-specific software systems.
• Demonstrate organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytical skills when problem-solving.
• Demonstrate high attention to detail and a high degree of accuracy.

Core Competencies

• Communication: Knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Ability to manage your time productively and efficiently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.

Equal Employment Opportunity

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity.

Compensation and Benefits

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.