Hospice Account Manager - Eau Claire Area

About the role

Make a lasting impact with Agrace. Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are looking for a role that helps support meaningful, patient‑centered care, this is your opportunity to make a difference! For more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Well known for end‑of‑life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving. At Agrace we are strengthened by the unique experiences, cultures and traditions of our staff, patients and clients. Together, we pursue a vision in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve. We foster a culture of belonging that celebrates people’s uniqueness and leads to meaningful, empathetic connections.

Responsibilities

• Initiate contact with clinical and community leaders and key stakeholders to introduce Agrace’s continuum of services and convey our value proposition.
• Maintain regular in‑person contact with assigned accounts and respond promptly.
• Request a commitment from referral sources to give Agrace an opportunity to be a hospice partner.
• Identify and recommend areas of opportunity for Agrace where community and clinical partnerships may be enhanced.
• Represent and network on behalf of Agrace at community and clinical events, which may include weekends and evenings.
• Develop strong working relationships with new market homecare staff and report customer concerns to Regional Sales Manager.
• Meet all goals established for Account Manager within a new market which can include referrals, admissions, visits, and contracted partners.
• Promote and provide educational presentations to all audiences.
• Attend public events to provide information on Agrace services.
• Provide and/or coordinate annual in‑services for assigned accounts and community partners.
• Participate in admissions and help