HOS Stage Manager

About the role

Busch Gardens is seeking a Seasonal Busch Gardens Cast Member to join our team during the Howl-O-Scream event. This role requires a dedication to delivering exceptional guest service and managing a variety of responsibilities.

Responsibilities

• Supervise and implement the daily operation of Consumer Events, festivals, and shows; including scheduling and following up on task assignments for cast and crew.
• Lead rehearsals and other training for assigned work groups and teams as needed.
• Mentor staff to maintain successful team-oriented productions.
• Provide logistical support for the entire Entertainment Department and warehouse when needed.
• Develop, update, and follow SOP’s, attendance/performance tracking, daily reports, supply requests, and other documentation required for entertainment operations.
• Ensure the safety of all Team Members and provide safety training and proper PPE usage.
• Supervise areas including events cast, technicians, costume/dresser staff, daily hours reporting, ambassador coaching, overtime requests, deviation/sign in sheets, theatrical and technical systems, theater safety, facility maintenance and cleanliness, monitoring show quality, scheduling and participating in or running rehearsals, daily meetings, and information dissemination.
• Maintain quality standards throughout all assigned tasks, special events, and show positions.
• Ensure the artistic and technical integrity of the show/event.
• Act as a front-line management representative, liaison with Production, Entertainment Technical, and Operational Entertainment Management Staff, and coordinate and implement special events and shows in other venues as needed.
• Assist with Entertainment activities and special events in other facilities outside of the park as needed.
• Submit daily/weekly reports to Managers detailing all show and event related activities and other pertinent information.
• Cover for other Supervisors/Technicians/other departments as needed on their days off, vacation, absences etc.
• Work in a team environment and interact with guests and other ambassadors in a professional manner.

Qualifications

• Must be at least 18 years old.
• Must be able to obtain a valid driver's license with proof of insurance and meet SEA driving guidelines.
• Must be able to work a flexible schedule/hours based on business need to include opening, mid-, and closing shifts, nights, weekends, and holidays.
• College Degree (preferred), theater or related field, equivalent experience in theater or entertainment related discipline, or minimum 2 years practical Stage Management experience or a similar combination of management or leadership experience preferred.
• Knowledge of entertainment events and logistics, including but not limited to basic audio systems, basic theatrical lighting, theming, signage, and decor.
• Display proficiency with MS Office: Word, Excel, PowerPoint.
• Excellent organizational, problem-solving, and planning skills with the ability to handle multiple projects and tasks simultaneously.
• Able to work under pressure and direct personnel under ambiguous or uncertain stressful conditions.
• Excellent interpersonal, verbal, and written communication skills, with the ability to successfully interact in a positive manner with various guests, entertainers, leadership, technicians, outside contractors, entertainment and park staff, and personnel from other departments or corporate teams.
• Possess strong communication skills, display respect for others, perform all duties with a positive attitude, demonstrate teamwork, professionalism, be willing to increase personal development, and positively influence employees and vendors/contractors.
• Provide technical support and service for events or for other departmental needs and perform other functions as directed by management for the good of the Department and Park.
• Adhere to and enforce all Park/Department policies and procedures.
• Communicate professionally and effectively with ambassadors and guests.
• Able to lift, push, pull and/or carry up to 50 lbs. on an occasional basis.
• Flexible in work locations and roles as placement will depend on business needs and career development opportunities.

Benefits

• FREE park admission.
• Discounts on park admission tickets and passes for family and friends.
• Park discounts on food, merchandise, etc.
• Scholarship opportunities.
• Exclusive employee events and giveaways.

Pay

$17/hour

Schedule

Employment dates will align with Busch Gardens Tampa's Howl-O-Scream event.