HOPE Program and Engagement Professional

About the role

This role supports the planning, coordination, and implementation of initiatives that promote student engagement, community engagement, recruitment, and inclusive excellence efforts across the School of Medicine.

Responsibilities

• Office Coordination and Operations – 30%

  • Support the Associate Dean, Directors, and Manager of HOPE in implementing departmental initiatives, programs, and operational priorities.
  • Prepare, proofread, and distribute communications, announcements, presentations, and materials on behalf of the HOPE office.
  • Cook up calendars, meetings, and logistics for departmental programs, committees, and working groups.
  • Provide operational support to students, faculty, residents, fellows, and staff participating in HOPE initiatives and programs.
  • Serve as a point of contact for student organizations, community partners, and visitors to the office.
  • Maintain departmental records, databases, and documentation related to student groups, volunteers, and community engagement activities.
  • Coordinate meeting agendas, take meeting minutes, and track follow-up items.

• Student Engagement, Events, and Program Coordination – 20%

  • Coordinate and support departmental events and activities including the Youth Summit, Unity Mixer, HOPEcoming, New Faculty Welcome, recruitment events, workshops, and other professional development or community engagement programs.
  • Manage event logistics including room reservations, catering, technology setup, supplies, signage, registration, and event communications.
  • Collaborate with the Office of Access and Engagement to manage the Minor’s on Campus processes and ensure compliance with university policies.
  • Collaborate with campus departments and community partners to ensure successful planning and execution of events and initiatives.
  • Support identity-based student organizations and student interest groups through event coordination, operational guidance, and budget-related processes in alignment with university policies and procedures.
  • Aid in the development of marketing materials, event agendas, presentations, and promotional content for departmental initiatives.
  • Gather participant feedback and assist in preparing post-event summaries and reports.
  • Assist with recruitment and outreach events by coordinating volunteers, registrations, travel logistics, and communication efforts.

• Communications and Outreach – 15%

  • Maintain communication and engagement with community organizations and campus stakeholders.
  • Create and distribute communications, announcements, and correspondence on behalf of the HOPE office to students, faculty, staff, and community partners.
  • Compile and distribute information related to student organizations, community engagement opportunities, and upcoming events.
  • Aid in the coordination of outreach initiatives that increase awareness of educational and health opportunities within the School of Medicine.
  • Represent HOPE at campus and community events, information sessions, and recruitment activities.

• HOPE Initiatives and Project Support – 15%

  • Support departmental initiatives and special projects related to student engagement, community outreach, recruitment, and inclusive excellence.
  • Conduct background research, collect information, and assist with benchmarking and reporting efforts as requested by leadership.
  • Help prepare preliminary drafts of reports, surveys, presentations, and program materials.
  • Provide recommendations for improving operational processes, communications, and program coordination.

• Procurement, Financial, and Travel Support – 15%

  • Process and track purchases, reimbursements, official functions, and event-related expenses in accordance with university and departmental policies.
  • Coordinate procurement activities utilizing university systems and purchasing procedures.
  • Aid student organizations and departmental staff with expense and reimbursement processes.
  • Support travel coordination and conference logistics for students, faculty, and staff participating in HOPE-sponsored programs and events.
  • Monitor and track program expenditures and assist leadership in maintaining budget awareness for departmental activities.

• Other Duties as Assigned – 5%

  • Participate in additional departmental projects, initiatives, and operational support activities as assigned throughout the academic year.

Qualifications

• Intermediate Professional: Bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution and 1 year of professional experience supporting programs, events, student services, community engagement, or administrative operations in an academic, nonprofit, healthcare, or related environment.
• Senior Professional: Bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution and 2 years of professional experience supporting programs, events, student services, community engagement, or administrative operations in an academic, nonprofit, healthcare, or related environment.