HOP Program Manager

About the Role

Lead Avista's Human and Organizational Performance strategy by partnering with leaders and frontline employees to strengthen operational learning, improve risk management, and prevent serious injuries and fatalities. Serve as the enterprise subject matter expert for HOP while coaching leaders, facilitating learning teams, influencing safety culture, and integrating human performance principles into daily operations.

Responsibilities

• Lead the implementation and integration of HOP and energy-based safety principles across operations, safety programs, critical risk activities, and existing risk management frameworks.
• Coach leaders, frontline employees, and safety professionals on practical HOP tools, energy-based safety concepts, critical control thinking, field application, and learning-focused behaviors.
• Partner with operations and safety leadership to embed HOP, energy-based safety, and continuous improvement practices into daily work planning, pre-job briefs, job observations, learning reviews, corrective action processes, and safety program improvements.
• Deliver HOP training, workshops, and field coaching that build trust, engagement, open reporting, and learning.
• Apply HOP principles to critical risk activities and SIF exposure by helping teams recognize error-likely situations, verify safeguards, and manage high-consequence energy sources.

Preferred Qualifications

• Experience implementing Human and Organizational Performance (HOP), Human Performance Improvement (HPI), Operational Learning, Safety Differently, Learning Teams, Just Culture, Operational Excellence, or equivalent systems-based approaches to safety and performance.
• Experience in utilities, energy, construction, or other high-energy environments.
• Experience identifying, assessing, and strengthening controls for high-energy hazards, including electrical, mechanical, pressure, thermal, and stored energy systems.

Enterprise Safety Program Manager I Requirements

• Bachelor's degree in occupational safety, environmental health and safety, industrial hygiene, or related field required.
• Three (3) years progressively increasing responsibility in areas such as occupational safety, risk management, regulatory compliance, safety management systems, or other safety-related project/program management required.
• Effective and flexible written and verbal communication skills, including presentation and public speaking required.
• Project Management or Program Management experience preferred.
• Demonstrated skill in organizing resources and establishing priorities required.
• Understanding of utility operations preferred.
• Ability to establish goals and objectives.
• Ability to effectively plan work activities, schedules, priorities, and utilization of resources.
• Ability to use appropriate technology to organize, synthesize, and communicate data.

Hiring Range: $88,336 to $114,838

Enterprise Safety Program Manager II Requirements

• Bachelor's degree in occupational safety, environmental health and safety, industrial hygiene, or related field required.
• Seven (7) years progressively increasing responsibility in areas such as occupational safety, risk management, regulatory compliance, safety management systems, or other safety-related project/program management required.
• Effective and flexible written and verbal communication skills, including presentation and public speaking required.
• Project Management or Program Management experience preferred.
• Demonstrated skill in organizing resources and establishing priorities required.
• Understanding of utility operations preferred.
• Ability to establish goals and objectives.
• Ability to effectively plan work activities, schedules, priorities, and utilization of resources.
• Ability to use appropriate technology to organize, synthesize, and communicate data.
• Comprehensive knowledge of budget principles, development, and administration.

Other combinations of education and experience may be considered.

Hiring Range: $100,378 to $131,496

Schedule

Hybrid work options are available for this role. The successful candidate will be required to work at our Spokane headquarters at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That's why we prioritize the physical, mental, and financial well-being of our team members and their families. We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage
• Retirement benefits with an enhanced 401(k) match
• Incentive programs rewarding performance and contributions
• Competitive paid time off including holidays, personal days, and vacation
• Life and disability insurance for added peace of mind
• Wellness resources supporting mental and physical health
• Education and development support including tuition assistance
• Community giving programs encouraging employee engagement and impact
• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/.

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce. In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $88,336 to $162,614. Questions regarding compliance with this requirement can be directed to humanresources@avistacorp.com.