Homeless Services, Manager of Training and Instructional Design (Los Angeles Area or REMOTE ROLE)
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. So no heading like "Manager of Training and Instructional". We'll just have sections.
We need to ensure we don't include filler like "commensurate with experience". Not present.
We need to remove cookie/navigation/legal/EEO etc. So we must strip out the EEO statements, accommodation, AI usage policy, etc. Also remove "Working at ICF" paragraph etc. Also remove "Please note: This role is contingent upon a contract award." That's substantive? It's about the role contingency; we can keep it in About the role.
We need to preserve all substantive information: description of team, responsibilities, qualifications, preferred qualifications, skills, pay range.
Let's extract.
About the role: The first paragraph(s) up to "Please note: This role is contingent upon a contract award." Also includes description of team and role.
Let's copy:
"Homeless Services, Manager of Training and Instructional ICF’s Homeless Services team works with federal agencies, state and local governments, non-profits, and other community partners to implement evidence-based best practices and to innovate and identify new solutions to ending homelessness. ICF is currently seeking an experienced and mission-oriented candidate to support the administration and operation of a Homeless Management Information Systems (HMIS) for a large Continuum of Care (CoC). The successful candidate will serve in a senior leadership role on the HMIS system administration team, overseeing all personnel and activities related to HMIS training development, training delivery, capacity building, and professional development. The candidate will ensure that trainings delivered to approximately 8,000 HMIS end users in the CoC attain the compliance requirements for HMIS as established by the U.S. Department of Housing and Urban Development (HUD) and the CoC. The Manager of Training and Instructional Design will be responsible for designing, developing, and delivering high-quality learning experiences that build the capacity of HMIS end users. This role specializes using cutting-edge technology and instructional design methods to deliver in-person and virtual training options that build capacity, maintain compliance, and assure that HMIS is utilized as a tool to prevent and end homelessness. Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award."
We need to keep that as prose in
.
Responsibilities: The "Key Responsibilities" section includes bullet points (though not explicitly bulleted). We'll parse each sentence after "Key Responsibilities". The text:
"Key Responsibilities HUD and HMIS Subject Matter Expertise Liaise with CoC HMIS and data leadership, HMIS vendor, HMIS technical support teams, and other internal and external partners to ensure that gaps in HMIS knowledge and capacity are addressed through training Participate in regular meetings with the HMIS vendor to understand features, functionality, and changes to UI/UX Implement tracking systems to monitor HMIS end user compliance with training requirements, including the delivery of remedial trainings as part of corrective action plans Maintain expert-level knowledge and understanding of HUD and CoC HMIS requirements as they relate to data standards, reporting, privacy and security, and other policies and procedures Training Development and Delivery Provide high quality training and knowledge transfer opportunities through professional facilitation and presentation skills Develop and implement quality assurance and control mechanisms to ensure accurate and accessible content is developed in consultation with appropriate HMIS Lead Agency and HMIS System Administration personnel Collaborate across program, policy, and technical teams to ensure trainings align with CoC policy priorities, federal/state/local requirements, and person-centered and trauma-aware practices Incorporate feedback loops and shTared learning opportunities with technical support teams to ensure that frequent and/or high-impact training needs identified through help desk and ticketing protocols are addressed through HMIS trainings Learning Facilitation Incorporate adult learning principles into all aspects of training curriculum and ensuring instructional design maximizes participant engagement and knowledge retention Establish metrics to measure the efficacy of trainings and implement changes to training content and/or delivery methods using continuous quality improvement approaches Maintain contracts for in-person training laboratories and virtual training platforms to ensure regular and accessible trainings are provided to HMIS end users"
We need to turn each bullet into
- . There's no explicit bullet markers but we can treat each capitalized heading as a category? Better to split by the capitalized headings: "HUD and HMIS Subject Matter Expertise", "Training Development and Delivery", "Learning Facilitation". Under each there are sentences. We could make each sentence a list item, but maybe group under headings? The instruction: Use
- for any list of duties/requirements/benefits. So we can create a flat list of responsibilities. We'll extract each distinct responsibility sentence.
Let's list them:
1. Liaise with CoC HMIS and data leadership, HMIS vendor, HMIS technical support teams, and other internal and external partners to ensure that gaps in HMIS knowledge and capacity are addressed through training.
2. Participate in regular meetings with the HMIS vendor to understand features, functionality, and changes to UI/UX.
3. Implement tracking systems to monitor HMIS end user compliance with training requirements, including the delivery of remedial trainings as part of corrective action plans.
4. Maintain expert-level knowledge and understanding of HUD and CoC HMIS requirements as they relate to data standards, reporting, privacy and security, and other policies and procedures.
5. Provide high quality training and knowledge transfer opportunities through professional facilitation and presentation skills.
6. Develop and implement quality assurance and control mechanisms to ensure accurate and accessible content is developed in consultation with appropriate HMIS Lead Agency and HMIS System Administration personnel.
7. Collaborate across program, policy, and technical teams to ensure trainings align with CoC policy priorities, federal/state/local requirements, and person-centered and trauma-aware practices.
8. Incorporate feedback loops and shared learning opportunities with technical support teams to ensure that frequent and/or high-impact training needs identified through help desk and ticketing protocols are addressed through HMIS trainings.
9. Incorporate adult learning principles into all aspects of training curriculum and ensuring instructional design maximizes participant engagement and knowledge retention.
10. Establish metrics to measure the efficacy of trainings and implement changes to training content and/or delivery methods using continuous quality improvement approaches.
11. Maintain contracts for in-person training laboratories and virtual training platforms to ensure regular and accessible trainings are provided to HMIS end users.
Note: There's a typo "shTared" but we keep as is? Probably should correct to "shared". But we must not invent or summarize away detail; we can keep as is? The original text: "Incorporate feedback loops and shTared learning opportunities". Likely a typo; we should preserve exactly? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the exact text, including typo. We'll keep "shTared". However, it's weird. We'll keep as is.
Now Requirements: Minimum qualifications and Professional qualifications.
Minimum qualifications paragraph:
"Minimum qualifications: Bachelor’s Degree in Learning and Development, Organizational Management, Education, Public Policy, Business or Public Administration, Urban Planning, Social Work Administration, or other relevant field; advanced degree strongly preferred. Equivalent experience may be considered. Minimum 5 years of experience developing and delivering training and capacity building materials, preferably for an HMIS software or other comparable information technology platform"
Professional qualifications:
"Professional qualifications: Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical partners and training recipient Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders"
Note duplication: appears twice. We should preserve but maybe deduplicate? The instruction: remove duplicated lines. So we should remove duplicate lines. The professional qualifications appear twice identical except "training recipient" vs "stakeholders". Actually first: "Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical partners and training recipient". Second: "Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders". They are similar but not identical; one mentions partners and training recipient, the other stakeholders. Not duplicate exactly. We'll keep both as separate items? Might be considered duplicated lines? They are not identical. We'll keep both.
We need to format as list items under Requirements.
We could split Minimum qualifications into multiple list items: degree, equivalent experience, 5 years experience.
But we can also keep as prose
. The instruction: Use
- for any list of duties/requirements/benefits. So if we have a list of requirements, we should use list. We'll break them.
Minimum qualifications items:
- Bachelor’s Degree in Learning and Development, Organizational Management, Education, Public Policy, Business or Public Administration, Urban Planning, Social Work Administration, or other relevant field; advanced degree strongly preferred.
- Equivalent experience may be considered.
- Minimum 5 years of experience developing and delivering training and capacity building materials, preferably for an HMIS software or other comparable information technology platform.
Professional qualifications items:
- Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical partners and training recipient.
- Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders.
Now Qualifications: Preferred qualifications section:
"Preferred Qualifications Experiencing translating technical concepts to a non-technical audience using evidence-informed practices and adult learning principles. Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines. #HCDLA #Indeed Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance."
We need to strip out the application instructions, accommodation contact, hashtags, etc. So we keep only the substantive preferred qualifications: "Experiencing translating technical concepts to a non-technical audience using evidence-informed practices and adult learning principles. Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines."
Note "Experiencing" likely typo for "Experience". We'll keep as is.
We'll make list items.
Skills: Could be derived from professional qualifications? But we already have communication skills etc. Might be redundant. The instruction: Use sections only when posting has real specific content. We have communication skills under Requirements; we could also have a Skills section for things like "Excellent verbal, interpersonal and written communication skills". But that's already covered. To avoid duplication,
for prose. We must not repeat job title as heading. So no heading like "Manager of Training and Instructional". We'll just have sections. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to remove cookie/navigation/legal/EEO etc. So we must strip out the EEO statements, accommodation, AI usage policy, etc. Also remove "Working at ICF" paragraph etc. Also remove "Please note: This role is contingent upon a contract award." That's substantive? It's about the role contingency; we can keep it in About the role. We need to preserve all substantive information: description of team, responsibilities, qualifications, preferred qualifications, skills, pay range. Let's extract. About the role: The first paragraph(s) up to "Please note: This role is contingent upon a contract award." Also includes description of team and role. Let's copy: "Homeless Services, Manager of Training and Instructional ICF’s Homeless Services team works with federal agencies, state and local governments, non-profits, and other community partners to implement evidence-based best practices and to innovate and identify new solutions to ending homelessness. ICF is currently seeking an experienced and mission-oriented candidate to support the administration and operation of a Homeless Management Information Systems (HMIS) for a large Continuum of Care (CoC). The successful candidate will serve in a senior leadership role on the HMIS system administration team, overseeing all personnel and activities related to HMIS training development, training delivery, capacity building, and professional development. The candidate will ensure that trainings delivered to approximately 8,000 HMIS end users in the CoC attain the compliance requirements for HMIS as established by the U.S. Department of Housing and Urban Development (HUD) and the CoC. The Manager of Training and Instructional Design will be responsible for designing, developing, and delivering high-quality learning experiences that build the capacity of HMIS end users. This role specializes using cutting-edge technology and instructional design methods to deliver in-person and virtual training options that build capacity, maintain compliance, and assure that HMIS is utilized as a tool to prevent and end homelessness. Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award." We need to keep that as prose in
. Responsibilities: The "Key Responsibilities" section includes bullet points (though not explicitly bulleted). We'll parse each sentence after "Key Responsibilities". The text: "Key Responsibilities HUD and HMIS Subject Matter Expertise Liaise with CoC HMIS and data leadership, HMIS vendor, HMIS technical support teams, and other internal and external partners to ensure that gaps in HMIS knowledge and capacity are addressed through training Participate in regular meetings with the HMIS vendor to understand features, functionality, and changes to UI/UX Implement tracking systems to monitor HMIS end user compliance with training requirements, including the delivery of remedial trainings as part of corrective action plans Maintain expert-level knowledge and understanding of HUD and CoC HMIS requirements as they relate to data standards, reporting, privacy and security, and other policies and procedures Training Development and Delivery Provide high quality training and knowledge transfer opportunities through professional facilitation and presentation skills Develop and implement quality assurance and control mechanisms to ensure accurate and accessible content is developed in consultation with appropriate HMIS Lead Agency and HMIS System Administration personnel Collaborate across program, policy, and technical teams to ensure trainings align with CoC policy priorities, federal/state/local requirements, and person-centered and trauma-aware practices Incorporate feedback loops and shTared learning opportunities with technical support teams to ensure that frequent and/or high-impact training needs identified through help desk and ticketing protocols are addressed through HMIS trainings Learning Facilitation Incorporate adult learning principles into all aspects of training curriculum and ensuring instructional design maximizes participant engagement and knowledge retention Establish metrics to measure the efficacy of trainings and implement changes to training content and/or delivery methods using continuous quality improvement approaches Maintain contracts for in-person training laboratories and virtual training platforms to ensure regular and accessible trainings are provided to HMIS end users" We need to turn each bullet into
- for any list of duties/requirements/benefits. So we can create a flat list of responsibilities. We'll extract each distinct responsibility sentence.
Let's list them:
1. Liaise with CoC HMIS and data leadership, HMIS vendor, HMIS technical support teams, and other internal and external partners to ensure that gaps in HMIS knowledge and capacity are addressed through training.
2. Participate in regular meetings with the HMIS vendor to understand features, functionality, and changes to UI/UX.
3. Implement tracking systems to monitor HMIS end user compliance with training requirements, including the delivery of remedial trainings as part of corrective action plans.
4. Maintain expert-level knowledge and understanding of HUD and CoC HMIS requirements as they relate to data standards, reporting, privacy and security, and other policies and procedures.
5. Provide high quality training and knowledge transfer opportunities through professional facilitation and presentation skills.
6. Develop and implement quality assurance and control mechanisms to ensure accurate and accessible content is developed in consultation with appropriate HMIS Lead Agency and HMIS System Administration personnel.
7. Collaborate across program, policy, and technical teams to ensure trainings align with CoC policy priorities, federal/state/local requirements, and person-centered and trauma-aware practices.
8. Incorporate feedback loops and shared learning opportunities with technical support teams to ensure that frequent and/or high-impact training needs identified through help desk and ticketing protocols are addressed through HMIS trainings.
9. Incorporate adult learning principles into all aspects of training curriculum and ensuring instructional design maximizes participant engagement and knowledge retention.
10. Establish metrics to measure the efficacy of trainings and implement changes to training content and/or delivery methods using continuous quality improvement approaches.
11. Maintain contracts for in-person training laboratories and virtual training platforms to ensure regular and accessible trainings are provided to HMIS end users.
Note: There's a typo "shTared" but we keep as is? Probably should correct to "shared". But we must not invent or summarize away detail; we can keep as is? The original text: "Incorporate feedback loops and shTared learning opportunities". Likely a typo; we should preserve exactly? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the exact text, including typo. We'll keep "shTared". However, it's weird. We'll keep as is.
Now Requirements: Minimum qualifications and Professional qualifications.
Minimum qualifications paragraph:
"Minimum qualifications: Bachelor’s Degree in Learning and Development, Organizational Management, Education, Public Policy, Business or Public Administration, Urban Planning, Social Work Administration, or other relevant field; advanced degree strongly preferred. Equivalent experience may be considered. Minimum 5 years of experience developing and delivering training and capacity building materials, preferably for an HMIS software or other comparable information technology platform"
Professional qualifications:
"Professional qualifications: Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical partners and training recipient Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders"
Note duplication: appears twice. We should preserve but maybe deduplicate? The instruction: remove duplicated lines. So we should remove duplicate lines. The professional qualifications appear twice identical except "training recipient" vs "stakeholders". Actually first: "Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical partners and training recipient". Second: "Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders". They are similar but not identical; one mentions partners and training recipient, the other stakeholders. Not duplicate exactly. We'll keep both as separate items? Might be considered duplicated lines? They are not identical. We'll keep both.
We need to format as list items under Requirements.
We could split Minimum qualifications into multiple list items: degree, equivalent experience, 5 years experience.
But we can also keep as prose
. The instruction: Use
- for any list of duties/requirements/benefits. So if we have a list of requirements, we should use list. We'll break them. Minimum qualifications items: - Bachelor’s Degree in Learning and Development, Organizational Management, Education, Public Policy, Business or Public Administration, Urban Planning, Social Work Administration, or other relevant field; advanced degree strongly preferred. - Equivalent experience may be considered. - Minimum 5 years of experience developing and delivering training and capacity building materials, preferably for an HMIS software or other comparable information technology platform. Professional qualifications items: - Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical partners and training recipient. - Excellent verbal, interpersonal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders. Now Qualifications: Preferred qualifications section: "Preferred Qualifications Experiencing translating technical concepts to a non-technical audience using evidence-informed practices and adult learning principles. Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines. #HCDLA #Indeed Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance." We need to strip out the application instructions, accommodation contact, hashtags, etc. So we keep only the substantive preferred qualifications: "Experiencing translating technical concepts to a non-technical audience using evidence-informed practices and adult learning principles. Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines." Note "Experiencing" likely typo for "Experience". We'll keep as is. We'll make list items. Skills: Could be derived from professional qualifications? But we already have communication skills etc. Might be redundant. The instruction: Use sections only when posting has real specific content. We have communication skills under Requirements; we could also have a Skills section for things like "Excellent verbal, interpersonal and written communication skills". But that's already covered. To avoid duplication,