Homeless Services, Coordinated Entry System Manager (Los Angeles Area or REMOTE ROLE)

We need to output HTML fragment with sections: About the role? The description includes description paragraphs. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We have description (maybe About the role). We have Key Responsibilities (Responsibilities). We have Minimum Qualifications and Preferred Qualifications (Qualifications). Possibly Skills could be derived from qualifications? But we should not create sections without content. Pay is given: Pay Range - $89,649.00 - $152,404.00. So we can include Pay section. Schedule not given, so omit. Benefits not given explicitly; there is mention of benefit offerings but not specific. So omit Benefits. About the role: we have description paragraph at start: "Homeless Services, Coordinated Entry System Manager ICF’s Homeless Services team works..." That's about the role. So we can put that in

About the role

with

. Responsibilities: we have "Key Responsibilities" with bullet-like sentences. We need to convert to

• . The responsibilities are multiple paragraphs each starting with a bold heading? Actually they are headings: Coordinated Entry Implementation, Team and Partnership Management, Data Management, Monitoring, and Reporting. Under each there are sentences. We should treat each bullet as a list item? The instruction: Use
  • for any list of duties/requirements/benefits. So we can make a list of responsibilities, each item being a sentence or maybe combine. Better to break each sentence into separate
  • . But we must preserve all substantive information; not invent or summarize away detail. We can keep each sentence as separate
  • . However we need to avoid losing the headings? Could embed headings inside
  • as bold? But we cannot add extra tags besides

    ,

    • ,

      . We can include bold? Not prohibited but better to keep plain text. Could keep headings as part of list item text. Thus for Responsibilities section:

      Responsibilities

      • Provide effective leadership to direct reports and CES-participating agency personnel on the implementation of CES in accordance with HUD requirements and CoC-defined CES policies and procedures
      ... etc. We need to extract each responsibility sentence from the text. Let's parse the responsibilities section: "Key Responsibilities Coordinated Entry Implementation Provide effective leadership to direct reports and CES-participating agency personnel on the implementation of CES in accordance with HUD requirements and CoC-defined CES policies and proceduresServe as the primary operational liaison between the CoC and housing providers participating in Coordinated Entry.Implement CoC CES policies, procedures, and requirements, including administration of CES assessment tools, prioritization policies, referral processes and workflows (including relevant HMIS technologies), project-level eligibility, and matching protocols, through both direct day-to-day work and through the effective supervision of staff.Develop excellent working relationships with various stakeholders, community partners, and service providers in the development, evaluation, and enhancement of CES processes, including those focused on referral and housing move-in for people experiencing homelessness.Maintain knowledge of community-based housing resources across an array of funding streams, program designs, and service delivery models to implement accurate and timely referrals from CES to housing and increasing CES outflow and throughput.Lead continuous quality improvement initiatives to improve effectiveness, efficiency, and equity within the Coordinated Entry process. Team and Partnership Management Support team members meet professional goals and standards, identify growth areas, provide regular management and supervisory activities for direct reports, assurance team compliance with internal organizational and CoC-defined CES roles, responsibilities, and standards, and provide meaningful feedback to direct reports.Promote CES benefits to key external constituency groups, including community collaborators, other governmental agencies, and private organizations to enhance service integration for homeless populations, cultivating expanded partnerships and representing CoC and organizational interests.Facilitate provider meetings, case conferencing sessions, operational workgroups, and implementation committees.Resolve partner concerns related to referrals, prioritization, eligibility determinations, workflow implementation, and housing placement practices.Develop and implement communication strategies that strengthen provider participation and Coordinated Entry performance. Data Management, Monitoring, and Reporting Oversee CES data quality monitoring activities, including accurate and timely collection of data and entry into the Homeless Management Information System (HMIS) and other CES data platforms as assigned.Work in partnership with CES senior leadership to analyze operational performance data, report to the CoC, and develop improvement plans when necessary.Analyze data to ensure alignment of system-wide CES standards and requirements, agency- or project-level eligibility, and program participation criteria.Implement the data quality standards and accountability measures for CES staff and participating providers, as defined by the CoC.Monitor key system performance indicators, related to referral acceptance, efficiency and efficacy of CES across discrete phases, housing utilization rates, and other key performance indicators to identify policy changes and process improvements." We need to split into logical sentences. There are no periods in the raw text; they are concatenated. We need to infer sentence boundaries by capital letters after a period? Actually there are no periods at all. The text seems to have missing punctuation. We need to preserve substantive information; we can still create list items based on the phrases separated by capital letters? Might be risky. Better approach: Keep the responsibilities as a single paragraph

      rather than list? But instruction says use

      • for any list of duties/requirements/benefits. If we don't have clear list, we could still use

        for prose. The responsibilities are duties; could be considered a list but we lack clear delimitation. Safer to use

        for responsibilities, as it's prose. However instruction: "Use

        • for any list of duties/requirements/benefits, and

          for prose." So if we treat responsibilities as prose, we can use

          . That would be acceptable. Similarly for Minimum Qualifications and Preferred Qualifications: they are lists but not clearly delimited with punctuation. Could use

          as well. But we could try to split by line breaks? The original text had line breaks? In the provided description, after "Minimum Qualifications" there is line break then each qualification on new line? Let's see: "Minimum Qualifications Bachelors’ degree in fields related to Human Services, Public Policy and Administration, Business, or Social Work; master’s degree preferred; equivalent experience may be considered.Minimum 5 years experience in homeless services, coordinated entry, supportive housing, housing navigation, or homelessness system operations.Proven ability to manage teams, support professional development and growth, and ensure adequate supervision to ensure attainment of performance outcomes.Understanding of the Continuum of Care program and HUD Coordinated Entry Requirements as defined in the CoC Program interim rule and HUD Notice CPD-17-01 Notice Establishing Additional Requirements for a Continuum of Care Centralized or Coordinated Assessment System, plus HUD resources and guidebooks on CES topics.Experience managing multi-agency initiatives and stakeholder partnerships.Experience with HMIS (or similar data systems) and data-driven program management.Strong project management, facilitation, problem-solving, and organizational skills." Again no periods between items, just semicolons and periods at end of some? Actually there are periods after some items? Let's check: after "considered." there is a period then "Minimum 5 years experience..." So there are periods separating some items. So we can split by periods. Similarly for Preferred Qualifications. Thus we can create

          • for each qualification item. We need to preserve all substantive information; we can split by periods and treat each sentence as an item. Let's extract Minimum Qualifications sentences: 1. "Bachelors’ degree in fields related to Human Services, Public Policy and Administration, Business, or Social Work; master’s degree preferred; equivalent experience may be considered." 2. "Minimum 5 years experience in homeless services, coordinated entry, supportive housing, housing navigation, or homelessness system operations." 3. "Proven ability to manage teams, support professional development and growth, and ensure adequate supervision to ensure attainment of performance outcomes." 4. "Understanding of the Continuum of Care program and HUD Coordinated Entry Requirements as defined in the CoC Program interim rule and HUD Notice CPD-17-01 Notice Establishing Additional Requirements for a Continuum of Care Centralized or Coordinated Assessment System, plus HUD resources and guidebooks on CES topics." 5. "Experience managing multi-agency initiatives and stakeholder partnerships." 6. "Experience with HMIS (or similar data systems) and data-driven program management." 7. "Strong project management, facilitation, problem-solving, and organizational skills." Now Preferred Qualifications sentences: Text: "Preferred Qualifications Understanding of McKinney-Vento Act and regulations governing the Continuum of Care (CoC) and Emergency Solutions Grants (ESG) programs and other federal mainstream housing and services programs Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines.Experience interpreting data and analytical reports, identifying policy implications, and developing and delivering recommendations to executive leadership.Experience managing compliance monitoring and performance improvement initiatives.Experience developing Coordinated Entry policies, procedures, and quality assurance frameworks." We need to split by periods. There's a period after "programs"? Actually after "programs" there is a space then "Ability". No period. So we need to infer. Let's add periods where appropriate: after "programs" maybe a period. Then after "deadlines." there is a period. Then after "leadership." period. Then after "initiatives." period. Then after "frameworks." maybe none. Thus items: 1. "Understanding of McKinney-Vento Act and regulations governing the Continuum of Care (CoC) and Emergency Solutions Grants (ESG) programs and other federal mainstream housing and services programs" 2. "Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines." 3. "Experience interpreting data and analytical reports, identifying policy implications, and developing and delivering recommendations to executive leadership." 4. "Experience managing compliance monitoring and performance improvement initiatives." 5. "Experience developing Coordinated Entry policies, procedures, and quality assurance frameworks." Now Pay section: we have "Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99)". We need to include Pay section with that info. Should we include the explanatory text? Yes preserve all substantive information. So we can put in

            . Now About the role: we have initial paragraph: "Description Homeless Services, Coordinated Entry System Manager ICF’s Homeless Services team works with federal agencies, state and local governments, non-profits, and other community partners to implement evidence-based best practices and to innovate and identify new solutions to ending homelessness. ICF is currently seeking an experienced and mission-oriented candidate to support the management oversight, implementation, and operation of a Coordinated Entry System (CES) for a large Continuum of Care (CoC). The CES Manager will provide leadership, oversight, and operational management for the Continuum of Care's Coordinated Entry System. This position is responsible for ensuring the CES operates in compliance with HUD requirements, CoC policies, and community standards while achieving high levels of system performance, partnership engagement, and housing placement outcomes. The Manager serves as an operational leader for CES implementation and is responsible for translating policy into practice, ensuring consistent execution across participating providers, and maintaining a high-performing and compliant CES by providing leadership and supervision to direct reports. Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation