Homecare Team Leader

Location: Covering Mid & West Cornwall

About the role

We are looking for a Homecare Team Leader to work alongside the Area Manager, guiding and developing a team of Care Experts while keeping the quality of care where it should be.

Responsibilities

• Coach, supervise and support a team of Care Experts, and give regular feedback to the Area Manager
• Lead by example, setting the standard for conduct, professionalism and care
• Carry out quality checks, spot checks, customer reviews and care plan updates
• Support the Area Manager with compliance, safety and continuous improvement across the service
• Deliver hands-on, person-centred care yourself when it is needed, including personal care
• Record and report accurately, promptly and clearly, and escalate concerns through the right channels
• Complete the administration that keeps the service running properly, with time in your week set aside for it
• Build strong working relationships with customers, families, healthcare professionals and the wider team

Requirements

• Previous experience within the health and social care sector
• Experience of homecare or domiciliary care
• Caring and reliable, confident working independently and supporting others to do the same
• Comfortable providing personal care, including intimate personal care
• Basic IT skills
• A full UK driving licence and access to a vehicle for work
• Able to work flexibly on a rota, including weekdays and weekends

Qualifications

Essential

• Right to work in the UK
• Full UK driving licence and access to a reliable vehicle

Desirable

• An understanding of rota planning
• Experience of care planning or risk assessments
• NVQ or Diploma Level 3 in Health and Social Care

Benefits

• £14.46 an hour weekdays, £14.66 at weekends and £21.08 on bank holidays
• 37.5 hours a week, permanent, with your rota planned in advance and paid admin time built in
• A real say in how the service runs, and an Area Manager who listens
• Company pension
• Blue Light Card membership
• £100 refer-a-friend bonus
• Access to a company hire car if you need one
• Annual appraisal recognition, Carer of the Month and staff recognition events
• Qualified Mental Health First Aiders in the team, and genuine wellbeing support
• Staff social activities, and charity and fundraising events

Pay

£14.46 an hour weekdays, £14.66 an hour weekends, £21.08 an hour bank holidays

Schedule

37.5 hours a week, permanent, rota-based, with a mix of care visits and paid admin time

Professional Development

• Full paid induction and ongoing expert training from day one
• Specialist training and development, including extended skills such as PEG feeding and suctioning
• Support to work towards your Level 3 or Level 5 qualifications
• Supervision, honest feedback, and coaching
• Clear route into senior and management roles