Homecare Program Specialist

Responsibilities

• Provide compassionate 1:1 in-home personal care and homemaking services that support clients’ safety, comfort, and independence.
• Deliver care in alignment with individualized care plans and agency standards.
• Communicate any client changes, concerns, or positive feedback to the supervisor promptly.
• Aid in developing, reviewing, and monitoring client care plans and program goals.
• Complete required documentation accurately and in a timely manner.
• Represent the agency at meetings or trainings as requested.
• Offer peer guidance and mentorship to new Homemakers and Personal Care Service Providers.
• Conduct on-the-job training, program orientation, and ongoing check-ins with assigned staff for at least six months.
• Offer managerial support when supervisors are unavailable.
• Maintain required trainings, certifications, and comply with program regulations.
• Use business-related software systems and digital tools effectively.

Qualifications

• Associate’s degree in human services or related field, OR Associate’s degree in unrelated field with one year of relevant experience, OR High School Diploma and two (2) years relevant work experience can be substituted for Associate’s degree.
• Experience providing direct care to individuals.
• Able to work independently to meet the physical, emotional and intellectual needs of adults.
• Valid driver’s license, auto insurance, and reliable transportation.