Jobs · OTHR · Indiana

Home Visiting Caseworker

Citizens Advice · Indiana, United States · 3 days ago
OTHRFull-time
How we use cookies to help you It looks like you have JavaScript turned off. You need it to accept or reject cookies on our site. As it’s turned off, we’ll only use the essential cookies our website needs to work. This means some things, like videos, might not work for you. You can find out more about the cookies we use. How we use cookies to help you We use essential cookies to make our site work. We'd Also Like To Use Some Additional Cookies To see what help people need most, so we can make our site betterhelp us campaign for changes that make things fairer for everyonelet you watch videos on the site Find out more about how we use cookies and keep your data safe. Tell us if you want to accept or reject additional cookies. If you don’t make a choice, some additional cookies will be turned on by default. Choose cookies You’ve accepted additional cookies. You can change your cookie settings at any time You’ve rejected additional cookies. You can change your cookie settings at any time A caseworker role delivering advice on all advice areas and casework on Benefits and Debt/Money Advice. This role is office based, and will include visiting some clients at home across Oxfordshire. Full training can/will be offered. Provide advice covering the full range of generalist advice areas, and casework covering Benefits and Debt/Money Advice. Prepare and present cases to the appropriate statutory bodies, tribunals and courts as appropriate and negotiate with third parties as appropriate. Assist clients where necessary by calculating, negotiating, drafting or writing letters and telephoning. Provide advice, support and assistance to other staff and volunteers across the range of advice areas. Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate. Maintain case records for the purposes of continuity of casework, information retrieval, and statistical monitoring and report preparation. Ensure that all casework conforms to the organisations Office Manual and the Advice Quality Standard, the Financial Conduct Authority, and/or the specialist Quality Mark as appropriate. Make home/outreach visits as necessary. Please visit https://www.caox.org.uk/jobs for the full job pack and for details of how to apply.

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