Houseperson (Part-Time)

Essential Functions

• Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants
• Empty room attendant carts of soiled linen and trash
• Anticipate guests' needs, respond promptly and acknowledge all guests service requests
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
• Strip and service assigned guest rooms/floors by assignment, category and priority
• Remove all dirty terry and linen and replace with clean par to designated layout
• Clean ice machines and ensure ice machine area is clean and presentable for guests
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner
• Replace all guestroom items required by SOP
• Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures
• Clean windows in guestrooms and hotel areas as assigned
• Move/arrange furniture and mattresses as requested for reoccurring cleaning and maintenance
• Complete reoccurring projects including deep cleaning, waxing/polishing floors
• Refurnish room with supplies, towels etc. as required
• Return and restock cart at end of shift
• Turn over any lost and found items from guest rooms to the Supervisor
• Follow 4 Keys service standards, standard operation procedures, and safety standards
• Follow safety and security procedures
• Work cohesively with co-workers and all departments as part of a team
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations
• Adhere to attendance and reliability standards
• Follow all additional duties as assigned by management

Skills And Abilities

• Understand the mission, vision, and goals of the hotel
• Must be able to prioritize and work efficiently with limited supervision
• Must be detail oriented and able to multi-task efficiently
• Must be able to speak and understand and communicate the primary language(s) used in the workplace
• Must possess excellent communication, follow up, and organizational skills
• Must have the ability to push, pull, bend, squat and lift on a regular basis up to 50 pounds
• Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team
• Endure various physical movements throughout the work areas
• Satisfactorily communicate with guests, management and co-workers to their understanding

Job Qualifications/Requirements

Experience: Minimum 3 months housekeeping or relevant experience

Additional: Will be required to work flexible scheduled shifts based on business needs

Physical Requirements & Working Conditions

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests in normal in-person and phone conversation
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel