Home Underwriter

Role Overview

This position is responsible for, but not limited to, analyzing new applications and endorsement requests for the purpose of selecting those risks that are acceptable based on established Company rules and guidelines.

Responsibilities

• Analyze and evaluate applications and endorsement requests to approve or decline in accordance with Company rules and guidelines.
• Create calendar binders based on the effective date.
• Follow up on unanswered requests for information and expiring binders.
• Communicate effectively, by phone, e-mail or in writing, with agents, applicants, or policyholders regarding questions raised or submitted and/or to obtain additional underwriting information.
• Handle unsolicited phone calls that originate outside the Company.
• Have occasional in-person contact with agents and policyholders concerning underwriting questions or policy changes.
• Aid agents in figuring quotes on new risks.
• Handle routine policy cancellations and, if needed, manually calculate unearned premium.
• Cope with late and insufficient funds premium payments, which includes re-underwriting the policy file.
• Ensure smooth workflow and assist in training employees and/or overseeing their work as requested.
• Keep current on underwriting rules and regulations.
• Provide technical guidance to Assistant Underwriters and clerical employees.
• Evaluate the necessity of a field inspection; request and thoroughly review field reports to analyze findings and determine the appropriate underwriting action.
• Regular and timely attendance in the office is an essential function of the position.

Qualifications

• A high school diploma or equivalent is required.
• An associate or bachelor’s degree in a related field is preferred.
• Minimum of two years of experience in the insurance industry is preferred.
• Completion of industry-related courses such as API, AINS, CPCU, or similar is a plus.
• Strong verbal and written communication skills, with the ability to interact professionally and effectively with agents, insured parties, and mortgagees/lienholders via phone, email, written correspondence, and in-person meetings.
• Proficiency in using a personal computer, including familiarity with standard business software applications (e.g., Microsoft Office Suite).
• Prior proven ability to perform detailed, precise work, take ownership of responsibilities, and collaborate effectively as part of a team.