Home Loan Review Specialist

About the role

The Home Loan Review Specialist serves as an independent quality control resource within the mortgage origination process. This position is responsible for reviewing mortgage loan applications and supporting documentation prior to assignment to a Loan Processor to ensure files are complete, accurate, compliant, and meet established submission standards.

Responsibilities

• Perform comprehensive pre-processing reviews of first and second mortgage loan files to verify completeness, accuracy, and readiness for processing.
• Validate that all required documentation has been obtained and properly uploaded, including income, asset, credit, collateral, disclosure, and compliance documentation.
• Review loan applications and system data for consistency and identify missing, inaccurate, or conflicting information.
• Confirm files meet established underwriting submission standards, investor guidelines, and internal lending requirements prior to processor assignment.
• Identify documentation deficiencies and communicate required corrections or outstanding items to Loan Officers in a timely and professional manner.
• Serve as a neutral quality control resource between Loan Officers and Loan Processors to promote accountability and consistency throughout the mortgage origination process.
• Monitor and track file quality trends and recurring deficiencies, providing feedback to management regarding process improvement opportunities.
• Ensure compliance with applicable federal and state mortgage regulations and internal policies.
• Utilize mortgage origination systems, automated underwriting systems, and workflow tools to document reviews and maintain accurate records.
• Meet established productivity, quality, and turnaround time standards.
• Assist with special projects, process improvement initiatives, and training efforts as assigned.

Requirements

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• High School diploma or equivalent.
• 3+ years experience in mortgage lending, loan processing, underwriting, quality control, loan origination, or a related mortgage operations role.
• Thorough knowledge of federal mortgage regulations including, but not limited to, TRID, RESPA, HMDA, ECOA, FCRA, FDPA, and Regulation Z.
• Extensive knowledge of mortgage lending products, investor guidelines, and underwriting requirements, including FNMA, portfolio, jumbo, and home equity lending.
• Strong understanding of mortgage documentation requirements from application through closing.
• Exceptional attention to detail and ability to identify discrepancies, missing documentation, and compliance concerns.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively and independently in a fast-paced environment while managing multiple priorities.
• Excellent verbal and written communication skills with the ability to work collaboratively across departments.
• Proficiency with mortgage loan origination systems, automated underwriting systems, Microsoft Word, Excel, and Outlook.
• Ability to maintain confidentiality and exercise sound judgment.
• Complies with all Credit Union policies and procedures, including those related to Bank Secrecy Act regulations.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• Experience in mortgage quality control, underwriting, or pre-funding review.
• Knowledge of secondary market investor requirements and agency guidelines.
• Experience with Encompass or similar mortgage loan origination systems.
• Lean, Six Sigma, or process improvement experience.