Home Journey Housing Counselor – Long-Term Services
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes description, responsibilities (What You'll Do), Requirements (Education & Experience, Skills & Strengths, Additional Qualifications), maybe Benefits? Not explicit benefits. Pay? Not mentioned. Schedule? There's a "Schedule & Travel Requirements" section. So we can have Schedule section. Also maybe "What You'll Experience" could be considered "About the role" or "Mission". But we need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine some.
We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc.
We need to preserve all substantive info.
We'll create sections:
About the role
with description paragraph(s) from "Description" and maybe "Why It Matters"? But "Why It Matters" is more about mission; could be part of About the role. We'll include description.
Responsibilities
with the bullet list from "What You'll Do" (the detailed duties). We'll convert each bullet to
Requirements
maybe combine Education & Experience and Additional Qualifications? But we also have Skills & Strengths separate. According to headings we have Requirements, Qualifications, Skills. Could map: Requirements = Education & Experience; Qualifications = Additional Qualifications; Skills = Skills & Strengths. We'll follow that. Thus:Requirements
with Education & Experience paragraph(s).Qualifications
with Additional Qualifications (bilingual, confidentiality, driver's license, etc.)Skills
with Skills & Strengths list.Schedule
with Schedule & Travel Requirements paragraph. We must not create Benefits or Pay sections because not present. We must not include placeholder text. We need to ensure we preserve all substantive info: include details about mission, relationships, community impact, purpose-driven work, what success looks like? That's substantive but not fitting into sections? Could be part of About the role or maybe a separate section like "What Success Looks Like" but not allowed heading. Could incorporate into About the role as additional paragraphs. We must not invent or summarize away detail. So we need to include all those points. Thus About the role will include description paragraph, plus "What You'll Experience" bullet points (maybe as- ), plus "What Success Looks Like" bullet points, plus "Why It Matters". Ensure we keep all.
We'll need to format as
- for lists.
Let's extract content.
Description paragraph:
"The Homeownership Housing Counselor – Long-Term Services provides intensive, ongoing housing counseling and financial coaching to individuals and families who require extended support to achieve long-term housing stability and eventual homeownership. This position works with clients who may need more than one year of counseling due to financial barriers, credit challenges, income instability, or other obstacles that require sustained intervention. The counselor develops long-term relationships with clients, providing individualized coaching, accountability, resource navigation, and education while helping families build the financial habits and stability necessary for successful homeownership. This position serves as an individual contributor and collaborates with internal program staff and community partners to coordinate services that address each family's unique needs."
What You'll Experience bullet points:
- Mission in Action: Every family you serve moves closer to financial stability, housing security, and the dream of sustainable homeownership.
- Meaningful Relationships: You'll develop long-term relationships with clients and have the opportunity to witness their growth, resilience, and success over time.
- Community Impact: Your work helps strengthen families, neighborhoods, and communities through increased access to affordable housing and financial empowerment.
- Purpose-Driven Work: You'll have the opportunity to make a lasting difference by supporting families through life-changing financial and housing milestones.
What Success Looks Like bullet points (list):
- Clients demonstrate measurable progress toward financial stability and homeownership readiness.
- Families successfully improve budgeting, savings, credit, and debt management practices.
- Long-term counseling clients remain engaged and actively working toward identified goals.
- Housing stability barriers are identified and addressed through coordinated support and intervention.
- Client case files and documentation remain accurate, organized, and compliant.
- Strong partnerships are maintained with community organizations and service providers.
- Program productivity, reporting, and outcome goals are achieved or exceeded.
- Clients feel supported, respected, empowered, and connected to resources throughout their journey.
- Habitat Omaha continues expanding pathways to affordable homeownership and long-term housing stability.
Why It Matters paragraph(s):
"Many families face significant financial, credit, and life challenges that cannot be resolved through short-term intervention alone. The Homeownership Housing Counselor – Long-Term Services provides the consistent guidance, coaching, and support needed to help families navigate these challenges and build a foundation for long-term success. By creating trusted relationships, connecting clients to critical resources, and helping families strengthen their financial capability over time, this role directly advances Habitat Omaha's mission of expanding access to affordable homeownership and housing stability. Through education, accountability, and compassionate support, the counselor helps individuals and families build financial independence, achieve lasting housing security, and create opportunities for future generations."
Now Responsibilities (What You'll Do) list:
We need to capture each bullet under "What You'll Do". The text includes headings: Provide Long-Term Housing Counseling & Financial Coaching, Strengthen Financial Capability & Housing Stability, Connect Clients to Resources & Support Services, Coordinate Client Services & Program Outcomes, Manage Documentation & Compliance. Under each there are sentences. We'll convert each sentence to list items? The instruction: Use
- for any list of duties/requirements/benefits. So we can treat each bullet as list item. We'll extract each sentence as separate
- . Let's list them:
Under Provide Long-Term Housing Counseling & Financial Coaching:
- Deliver comprehensive housing counseling and financial coaching services to individuals and families requiring ongoing support.
- Maintain an active caseload of clients who require services extending beyond one year.
- Conduct comprehensive financial assessments, including income, expenses, debt, credit, savings, and overall financial health.
- Develop individualized action plans with measurable goals designed to support long-term financial stability and future homeownership.
- Conduct recurring counseling sessions to monitor progress, evaluate challenges, and adjust plans as circumstances evolve.
- Provide accountability, encouragement, and coaching to help clients stay engaged and focused on achieving their goals.
Under Strengthen Financial Capability & Housing Stability:
- Educate clients on budgeting, credit improvement, debt reduction, savings strategies, and overall financial wellness.
- Help families develop sustainable financial habits that support long-term success.
- Assist clients in preparing for future mortgage qualification and homeownership readiness.
- Support clients through life events that may impact financial stability, including employment changes, family transitions, unexpected expenses, or financial setbacks.
- Empower clients to overcome barriers while building confidence and self-sufficiency.
Under Connect Clients to Resources & Support Services:
- Identify client needs and connect families with internal Habitat programs and community resources.
- Coordinate referrals for workforce development, financial assistance, legal services, housing stability programs, and additional supportive services.
- Build collaborative relationships with community organizations and service providers.
- Partner with lenders, social service agencies, and community stakeholders to support comprehensive client success.
Under Coordinate Client Services & Program Outcomes:
- Collaborate closely with Habitat Omaha staff to ensure services are aligned and responsive to client needs.
- Monitor client progress toward milestones and identify opportunities for additional intervention or support.
- Encourage participation in homebuyer education and financial capability programs.
- Promote a positive and supportive client experience through responsive communication and relationship-building.
Under Manage Documentation & Compliance:
- Maintain detailed case notes, client records, and supporting program documentation.
- Ensure compliance with agency, funding, and HUD-related requirements.
- Track client outcomes and progress through established reporting systems.
- Meet program productivity standards, performance goals, and reporting expectations.
- Support continuous improvement efforts by identifying trends, challenges, and opportunities that strengthen program outcomes.
Now Requirements (Education & Experience):
Paragraph:
"Associate's degree preferred; equivalent combination of education and experience considered.
Two to four years of experience in housing counseling, case management, financial coaching, social services, banking, nonprofit services, or a related field.
Experience working with families experiencing financial, housing, or economic challenges preferred.
Experience managing long-term client relationships and caseloads is highly valued."
We'll put as
maybe with line breaks? Could be
with sentences separated by spaces. We'll keep as one paragraph. Qualifications (Additional Qualifications): - Bilingual language skills are a plus. - Ability to maintain confidentiality and handle sensitive client information with discretion. - Demonstrated commitment to equitable, client-centered, and culturally responsive services. - Valid driver's license and ability to travel throughout Habitat Omaha's service area as needed. We'll list as
- .
Skills (Skills & Strengths):
List items:
- Relationship Building: Ability to establish trust and maintain meaningful client relationships over extended periods.
- Financial Coaching: Strong understanding of budgeting, savings, debt reduction, credit improvement, and financial capability.
- Case Management: Ability to manage multiple client files while maintaining consistent engagement and follow-through.
- Communication: Strong verbal, written, listening, and interpersonal communication skills.
- Coaching & Accountability: Ability to motivate, guide, and support clients through complex financial and personal challenges.
- Problem Solving: Skilled in identifying barriers and connecting clients with practical solutions and resources.
- Empathy & Compassion: Ability to serve clients with professionalism, cultural responsiveness, and a trauma-informed approach.
- Collaboration: Ability to work effectively with multidisciplinary teams, community organizations, lenders, and service providers.
- Mission Focus: Passion for helping families achieve long-term housing stability and affordable homeownership.
- Technology Proficiency in Microsoft Office Suite and related technology platforms.
- Experience using case management software, databases, and reporting systems preferred.
- Ability to learn and effectively utilize housing counseling and client management software.
- Comfortable maintaining electronic case files, documentation, and program reporting requirements.
We'll list as
- .
Schedule section:
Paragraph(s):
"Primarily office-based position with occasional community outreach, partner meetings, and client support activities.
Some evening and weekend appointments may be required to meet client and program needs.
Occasional travel throughout Habitat Omaha's service area is required.
Ability to maintain flexibility in scheduling to support client engagement and program success."
We'll put as
maybe with sentences. Physical Requirements: Not a heading we have; but it's substantive. Could we include under Schedule? Not appropriate. There's no heading for Physical Requirements. The allowed headings do not include Physical Requirements. Should we drop it? The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't say we must include all possible headings; we can omit sections not in list if not matching allowed headings. Physical Requirements is not in allowed headings, so we should not create a heading for it. But we need to preserve all substantive information. Where to put it? Could incorporate into Schedule section? Not ideal but maybe we can add a
under Schedule about physical requirements? However schedule section is about schedule & travel requirements; physical requirements is different. Could we create a generic section like "About the role" and include physical requirements there? That might be okay as part of role description. But the instruction says we can only use those headings; we can still have other content under those headings. So we can add physical requirements under About the role or maybe under Responsibilities? Probably better to add under About the role as additional paragraph. Thus About the role will include description, What You'll Experience, What Success Looks Like, Why It Matters, and Physical Requirements. We must ensure we don't repeat content. Now construct HTML. We'll start with
About the role
thenfor description paragraph(s). Then maybe
About the role
only
- .
Schedule section:
Paragraph(s):
"Primarily office-based position with occasional community outreach, partner meetings, and client support activities.
Some evening and weekend appointments may be required to meet client and program needs.
Occasional travel throughout Habitat Omaha's service area is required.
Ability to maintain flexibility in scheduling to support client engagement and program success."
We'll put as
- .
Skills (Skills & Strengths):
List items:
- Relationship Building: Ability to establish trust and maintain meaningful client relationships over extended periods.
- Financial Coaching: Strong understanding of budgeting, savings, debt reduction, credit improvement, and financial capability.
- Case Management: Ability to manage multiple client files while maintaining consistent engagement and follow-through.
- Communication: Strong verbal, written, listening, and interpersonal communication skills.
- Coaching & Accountability: Ability to motivate, guide, and support clients through complex financial and personal challenges.
- Problem Solving: Skilled in identifying barriers and connecting clients with practical solutions and resources.
- Empathy & Compassion: Ability to serve clients with professionalism, cultural responsiveness, and a trauma-informed approach.
- Collaboration: Ability to work effectively with multidisciplinary teams, community organizations, lenders, and service providers.
- Mission Focus: Passion for helping families achieve long-term housing stability and affordable homeownership.
- Technology Proficiency in Microsoft Office Suite and related technology platforms.
- Experience using case management software, databases, and reporting systems preferred.
- Ability to learn and effectively utilize housing counseling and client management software.
- Comfortable maintaining electronic case files, documentation, and program reporting requirements.
We'll list as
for prose,