Home Inspector/Home Evaluator - DC Area

About the role

This position exists to be the trusted first point of in-person connection between Birdwatch and our members, setting the tone for a long-term relationship built on expertise, empathy, and care. Home Evaluation Specialists use their deep understanding of residential systems to deliver clear, actionable insights that help homeowners maintain and improve their properties—without stress or alarm. By combining technical know-how with exceptional people skills, this role ensures members feel informed, supported, and confident in their home care journey. Every visit reflects Birdwatch’s mission to revolutionize home maintenance, blending professional expertise with genuine human connection to provide an unparalleled service experience.

Responsibilities

• Show up with professionalism, warmth, and empathy to build immediate trust with members.
• Confidently speak with homeowners about their property’s condition, systems, and future maintenance needs.
• Deliver clear, actionable insights through a walk-and-talk evaluation—without causing stress or alarm.
• Demonstrate deep technical knowledge of residential systems and identify both urgent concerns and long-term care needs.
• Listen actively and communicate in a way that makes members feel understood and supported.
• Review each member’s onboarding details to create a personalized, seamless visit experience.
• Spot basic safety concerns such as gas issues, missing detectors, or loose handrails, and advise accordingly.
• Manage multiple tasks in the field efficiently, including note-taking, photography, and real-time engagement with members.
• Proactively support teammates when schedules allow, contributing to a positive and collaborative team culture.
• Uphold Birdwatch’s mission to revolutionize home maintenance by delivering exceptional customer experiences every time.

Requirements

While we are open to candidates with varying levels of experience, we are looking for someone with a minimum of 2 years of experience in home inspection or home evaluation. A strong background in residential systems and a passion for helping homeowners maintain and improve their properties is essential. Excellent communication skills, both verbal and written, are also required.

Qualifications

High school diploma or equivalent is required. A valid driver’s license and reliable transportation are necessary to perform the job. The ability to work independently and manage multiple tasks simultaneously is crucial. Proficiency in Microsoft Office Suite is preferred.

Skills

• Strong communication skills, both verbal and written.
• Technical knowledge of residential systems.
• Ability to work independently and manage multiple tasks.
• Proficiency in Microsoft Office Suite.

Benefits

At Birdwatch, we offer a competitive salary and benefits package, including health insurance, retirement savings plans, and paid time off. We also provide ongoing training and development opportunities to help you grow your career with us.

Pay

The pay range for this position is $25-$35 per hour, depending on experience and qualifications.

Schedule

Work Hours: Including travel time, any accepted Home Evaluation visit will take up 3-4 hours of time in prep, data collection, and submission. Appointments would be scheduled generally in normal business hours, Monday to Friday 8:30 - 5:30 (unless you had other preferred times that we make available to members).