Home Health Team Assistant
About the role
Located in Peoria, IL, the Team Assistant provides non-clinical support to regional team members in their delivery of care to patients across all Care Services. Responsibilities include managing agency referrals, ensuring necessary information is available prior to patient visits, managing work queues, performing non-clinical pre-coding activities, updating the EMR, coordinating access to care, monitoring reports, and providing timely communication to support regional leadership and field employees.
Responsibilities
- Managing agency referrals and helping to ensure all necessary information is available prior to the patient visit
- Managing work queues
- Performing other non-clinical, pre-coding activities
- Updating the EMR
- Coordinating access to care (initial visits, ongoing visits, and others as directed)
- Monitoring reports
- Providing timely communication to support regional leadership and employees in the field
Qualifications
Required:
- Education: High School Diploma or GED
- Experience: One year in an office clerical setting or customer service environment
- Other Skills/Knowledge: Excellent interpersonal and communication skills; solid computer skills including proficiency with Microsoft software; strong analytical and problem‑solving abilities; detail‑oriented
Preferred:
- Experience: Three years in an office clerical setting or customer service environment
- Direct experience in a medical setting
- Other Skills/Knowledge: Knowledge of medical terminology
Skills
- Interpersonal and communication skills
- Computer proficiency (Microsoft software)
- Analytical and problem‑solving abilities
- Detail‑oriented
- Medical terminology (preferred)
Pay
Expected pay: $18.80 – $22.12 per hour. Actual pay will be determined by experience, skills, and internal equity. This is an hourly position.
Schedule
Saturday and Sunday, 8:00 am – 4:30 pm. Weekend holidays are required, totaling approximately 16 hours per week. Position located in Peoria, IL.