Home Health Scheduler

Interim HealthCare is one of the nation's leading providers of home healthcare. Guided by our mission to honor God through the enrichment of human life, we have been a trusted leader in home health services across South Carolina since 1979 and are proud to be recognized as a 9x Top Workplace. From our Columbia, SC office, we support a dedicated workforce committed to improving the health and quality of life of patients and families across the region.

Home Health Schedulers are responsible for assignment of all patient visits to the appropriate field staff. The Home Health Scheduler serves as a leader of customer service for all lines of business within the Agency.

Benefits

• Pay starting at $19/hour
• Family-oriented culture that promotes work-life balance
• Comprehensive health coverage, including medical, dental, vision, and an HSA with employer contribution
• 401(k) with employer match to help you plan confidently for the future
• Make a difference in the lives of others through the work you do
• Support for your growth and well being, including tuition assistance and fitness reimbursement

Responsibilities

• Arranges and schedules the referrals for appropriate Home Health staff based on Clinical Manager review and guidance.
• Contact patient/caregiver
• Assign all ordered disciplines and task all assigned clinicians in EMR
• Enter SOC service code and Evaluation service code on clinician's schedules in EMR
• Assign and schedule all discipline referral request accurately and timely based on geographic area.
• Adherence to the Home Health Coordinator process for all Medicare, Medicaid, private insurance, and private pay referrals.
• Coordinates the implementation of consistent customer service standards.

Requirements

• High school degree required, college degree preferred, or equivalent years of training or work experience.
• Minimum of one-year health care/business experience in a fast-paced, customer service environment.