Home Health RN Branch Director

About the role

The RN Branch Director reports to the Market Executive of Operations and works at CWHH North Indianapolis, IN branch location. The position is exempt and full-time with a work schedule of 40 hours per week.

Responsibilities

• Manages day-to-day branch operations to ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development.
• Supervises the branch/clinical staff.
• Ensures the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times.
• Plans, implements, analyzes, and organizes operations for the Branch.
• Develops, plans, implements, analyzes and organizes operations for the Branch.
• Delivers care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
• Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
• Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
• Communicates with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
• Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participates in sales and marketing initiatives.

Requirements

• Valid state driver’s license, reliable transportation, and automobile liability insurance.
• Graduate of an accredited School of Nursing.
• Current state license as a Registered Nurse.
• A minimum of 2 years of experience as a Registered Nurse.
• A minimum of 2 years of healthcare operations management experience, preferably within traditional Home Health or Hospice environments.
• Management and people leadership experience is required.
• Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• OASIS experience is required. OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
• Homecare Homebase (HCHB) experience is preferred.
• CMS PDGM billing knowledge or experience is preferred.
• Revenue and fiscal management experience is preferred.
• Demonstrated ability to oversee multi-million-dollar budgets is preferred.
• Demonstrated understanding of CMS business management, relevant governmental regulatory requirements, and accreditation standards.
• Demonstrated understanding of quality improvement monitoring and reporting tools and methods.
• Excellent verbal and written communication skills.