Home Health Intake Coordinator (Office Based)
About us
Safe Life Home Healthcare, a CHAP-certified company established in 2010, is dedicated to serving elders in our community with the goal of preventing rehospitalizations. With a 4-star patient satisfaction rating, we're looking for detail-oriented professionals to join our mission-driven team.
Position Overview
We seek a dedicated Home Health Intake Coordinator to manage patient referrals and facilitate smooth transitions into our care programs. This role requires someone who is organized, compassionate, and able to coordinate effectively with healthcare providers, patients, and families to ensure all necessary documentation is completed accurately and efficiently.
Responsibilities
- Process new patient referrals and gather required clinical information
- Verify insurance benefits and eligibility for home health services
- Coordinate initial assessments and facilitate admission paperwork
- Communicate with healthcare providers, patients, and families
- Maintain accurate and complete patient records
- Schedule appropriate care staff based on patient needs
- Ensure compliance with healthcare regulations and company policies
- Track referral sources and assist with relationship management
Qualifications
- High school diploma required; Associate's degree in healthcare or related field preferred
- Experience in healthcare administration, especially in home health settings
- Knowledge of medical terminology and insurance verification processes
- Excellent organizational and time management skills
- Strong communication and interpersonal abilities
- Proficiency with electronic health records and office software - training in working with Kinnser EMR is preferred
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Pay & Schedule
Pay based on experience. Schedule: Monday to Friday (weekend as needed). Expected Hours: 40 hours per week.
Experience
- Home health experience: 1 year (required)