Home Health Insurance Specialist

Employment Type: Full time • Shift: Day Shift • Hours: Sunday to Thursday, 8:30 a.m. to 5:00 p.m. EST

About the role

As a Home Health Insurance Specialist, you are responsible for processing all incoming referrals received by THHS Central Intake, ensuring the orders are processed in an efficient and accurate manner. You will also create and verify all client account billings to third-party and private payers using the appropriate software programs.

Responsibilities

• Process incoming referrals efficiently and accurately.
• Create and verify client account billings to all third-party and private payers.

Qualifications

• High School diploma or equivalent; two years of college experience preferred.
• Two years of experience in coverage verification/benefit determination preferred.
• Two years of home care experience preferred.
• Knowledge of governmental reimbursement criteria.
• Knowledge of third-party/managed care contracts related to agency services is preferred.
• Computer literate; experience with agency’s current software platforms preferred.
• Working knowledge of standard office equipment.

Benefits

• Day 1 benefits: health, dental, and vision insurance.
• Daily Pay option.
• Employee Referral Reward Program.
• Short- and long-term disability.
• Tuition reimbursement.
• 403b Retirement Plan.
• Generous paid time off.
• Comprehensive orientation.

Pay

Pay range: $18.59–$22.00 per hour (based on years of experience, skillset, etc.).

About Trinity Health At Home – Southeast Michigan

Trinity Health At Home – Southeast Michigan is a trusted member of Trinity Health At Home, a national home care, hospice, and palliative care organization serving communities across 11 states. As a faith-based, not-for-profit agency, we are committed to caring for patients and families in the place they feel most comfortable—at home. Our services include skilled nursing, physical, occupational, and speech therapy, and medical social work.

• Medicare-Certified
• Joint Commission Accredited
• Reputation.com 800 Award Winner 2025 & 2026

Learn more at TrinityHealthAtHome.org/Michigan.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.