Home Health ICM Coordinator

Job Duties

• Coordinate and process urgent, routine, pre-service, and retro authorization requests.
• Support ICM Case Managers in longitudinal care coordination and safe discharge planning.
• Monitor hospital and skilled nursing facility (SNF) admissions and discharges; coordinate transitions of care.
• Develop and implement non-clinical care plans with case management nurses (e.g., transportation, DME, post-acute services).
• Conduct patient and provider outreach to support continuity of care and prevent avoidable hospitalizations.
• Review and track claims, authorizations, and compliance with CMS regulations.
• Maintain accurate records, prepare reports, and support quality improvement initiatives.
• Provide coverage for other coordinators and assist with program operations as needed.

Job Qualifications

• High school diploma or equivalent.
• One year of relevant experience in healthcare administration, case management, or a related field.
• Knowledge of Medicare guidelines and medical necessity criteria.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office applications.

Benefits

UCLA Health offers a comprehensive benefits package including:

• Health, dental, and vision insurance
• Paid time off and holidays
• Flexible spending accounts
• Retirement savings plan
• Employee assistance program

Pay

$35.47 - $48.82 per hour

Schedule

Monday – Friday, 8:00am – 5:00pm PST