Home Health Clinical Manager

About the role

Become a part of our caring community. As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles.

Responsibilities

• Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
• Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
• Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support.
• Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
• Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
• Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data.
• Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
• Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
• Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence.
• Perform additional tasks to support clinical operations and organizational goals.

Qualifications

• Education: Associate degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) strongly preferred.
• License/Certifications: Active and unrestricted Registered Nurse (RN) license or Compact State RN license with authorization to practice in the state of North Carolina. Proof of current CPR card and/or BLS certification.
• Experience: Minimum of 2 years of experience as a Registered Nurse (RN). Home health experience strongly preferred. Management and people leadership experience preferred.
• Skills: OASIS experience strongly preferred. Homecare Homebase (HCHB) experience preferred. Foundational knowledge and basic understanding of CMS PDGM preferred.
• Other: Valid driver’s license, auto insurance, and reliable transportation.

Schedule

• Normal Hours of Operation: Monday–Friday, 8:00 a.m.–5:00 p.m. (ET)
• On‑Call Expectation: Yes, rotating on‑call shift
• Branch Size: 350 Census (4.5 STAR rating)
• Scheduled Weekly Hours: 40

Pay

• Base Pay Range: $77,200 – $106,200 per year (full‑time, 40 hours/week)
• Annual Bonus Eligible: Yes, eligible for annual incentive bonus with quarterly and annual payouts

Benefits

Humana offers competitive benefits supporting whole‑person well‑being, including medical, dental, and vision coverage; 401(k) retirement savings plan; paid time off (PTO, company and personal holidays, paid parental and caregiver leave); short‑term and long‑term disability; life insurance; and many other opportunities.

Additional Requirements

• TB Screening: This role is patient‑facing and part of Humana's Tuberculosis (TB) screening program. Selected candidates will be required to complete TB screening.
• Driving: This role participates in Humana's driver safety program. A valid state driver’s license and personal vehicle liability insurance are required. Insurance must meet state minimum limits or $25,000 bodily injury per person / $25,000 bodily injury per event / $10,000 property damage, whichever is higher.

About the Company

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Care teams include nurses, physical therapists, occupational therapists, speech‑language pathologists, home health aides, and medical social workers — all working together to help patients rehabilitate, recover, and regain independence.

CenterWell, a Humana company, is a leading healthcare services business focused on integrated, differentiated experiences that put patients at the center. As the largest provider of senior‑focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell addresses physical, emotional, and social wellness. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.