Clinical Manager

About the role

Mainspring Recovery is a mission‑driven behavioral health organization that provides care across Residential, Partial Hospitalization (PHP), and Intensive Outpatient (IOP) levels. The organization invests in strong teams, clear systems, and thoughtful leadership to create safe, structured, and effective environments where individuals and families can rebuild their lives.

The Clinical Manager supports the oversight and coordination of clinical operations within the ASAM‑designated treatment facility across all levels of care, including residential and outpatient services. This role assists with management of clinical staff, quality assurance, compliance efforts, and ensures clients receive high‑quality, ethical, and evidence‑based treatment.

Responsibilities

• Assist in overseeing day‑to‑day clinical operations across all ASAM levels of care within the facility.
• Provide support, guidance, and oversight to clinical staff and associate‑level clinicians under the direction of the Clinical Director.
• Ensure clinical documentation meets ASAM criteria, medical necessity standards, payer requirements, DBHDS regulations, and CARF standards.
• Support onboarding, training, mentorship, and performance management of clinical staff.
• Conduct chart reviews, documentation audits, and quality‑assurance activities to ensure compliance and clinical excellence.
• Assist with treatment planning, case staffing, discharge planning, crisis intervention, and care coordination as needed.
• Collaborate with medical, nursing, admissions, utilization review, operations, and executive teams to support client care and program operations.
• Monitor productivity, staffing needs, scheduling, and workflow efficiency within the clinical department.
• Prepare for audits, accreditation reviews, licensing inspections, and corrective‑action implementation.
• Maintain awareness of changes in behavioral health regulations, documentation standards, and evidence‑based treatment practices.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• Active Virginia behavioral health license (LCSW, LPC, LMFT, Resident, Supervisee, or equivalent as approved by the organization).
• Minimum of 3 years of clinical experience in behavioral health and/or substance‑use‑disorder treatment.
• Experience working within ASAM levels of care, including residential and outpatient settings (preferred).
• Previous leadership, supervisory, or program‑coordination experience (preferred).
• Experience with Medicaid‑funded services, utilization review processes, and clinical documentation standards (preferred).
• CPR/First Aid certification (preferred).

Skills

• Knowledge of ASAM criteria, substance‑use‑disorder treatment, co‑occurring disorders, trauma‑informed care, and evidence‑based practices.
• Understanding of DBHDS regulations, CARF standards, and documentation requirements (preferred).
• Strong communication, leadership, organizational, and problem‑solving abilities.
• Ability to support, coach, and collaborate with multidisciplinary teams.
• Capacity to manage multiple priorities in a fast‑paced treatment environment.
• Proficiency with electronic health records and clinical documentation systems.
• Commitment to professionalism, ethical standards, and confidentiality.

Working Conditions

• Direct‑care and administrative support role.
• Full‑time, on‑site position with flexibility based on operational needs.
• May require occasional evening, weekend, or on‑call responsibilities.
• Work performed in a behavioral‑health treatment environment with exposure to individuals experiencing mental health and substance‑use disorders.

Why This Role Matters

The Clinical Manager plays a critical role in supporting the quality, consistency, and effectiveness of clinical services throughout the treatment continuum. By strengthening clinical operations, supporting staff development, improving client outcomes, and maintaining regulatory and accreditation compliance, this position offers opportunities for leadership development, program involvement, and professional growth within a mission‑driven organization.

Pay

The pay range for this position is $105,000 – $110,000 annually.

Schedule

• Full‑time, on‑site position.
• Occasional evening, weekend, or on‑call responsibilities may be required.