Home Health Administrative Coordinator

About the role

This role coordinates and communicates all activities within the home health agency related to Centralized Services. The role is responsible for tracking referrals within the Centralized Service workflow including Intake and Document management, communicating all aspects of the workflow status with appropriate Home Health Agency staff and promoting an ongoing culture of collaboration and efficiency throughout the referral process.

Responsibilities

• Coordinates communication of agency referrals to appropriate associates of the agency
• Responsible for reviewing and directing Forcura documentation platform, together with other EMR information to the correct associate and Centralized Service
• Serves as a coordinator between Centralized Services and the Agency
• Facilitates compliance in the electronic medical record for notices provided to the patient or responsible party (e.g., Notices of Medicare Non-Coverage, DPOA documentation)
• Tracks documentation management activities
• Keeps the Clinical Service Manager informed on aspects within the care team specific to documentation and referral management
• Keeps the sales team informed on referral management
• Prepares reports for scheduling tracking and participates in agency meetings to ensure patient and associate scheduling needs are met

Requirements

• High school diploma or GED required
• One Year Experience Scheduling Preferred
• Valid driver’s license required

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts