Home Equity Closer

About Point

Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage.

Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About the role

Point is hiring a Home Equity Closer for our US (remote) team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.

Responsibilities

• Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs.
• Issue Closing Disclosures to homeowners.
• Coordinate Signing Appointments with homeowner and Title vendors.
• Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms, and funding timeline.

Requirements

• 3+ years of experience in U.S. mortgage closing, processing, escrow, or a similar role, with a strong understanding of the real estate closing process (refinance experience preferred).
• 1+ year of customer service experience, with a demonstrated commitment to delivering a high-quality customer experience.
• Strong written and verbal communication skills, with the ability to manage stakeholder interactions effectively.
• Highly detail-oriented and organized, with the ability to manage a high-volume pipeline and maintain accurate documentation.
• Strong problem-solving skills, with the ability to navigate issues at the appropriate level of detail.
• Comfortable working in a paperless environment, with proficiency in Microsoft Office or Google Suite, and general technical fluency.
• Adaptable and self-motivated, with the ability to thrive in a fast-paced, remote environment and adjust to evolving processes and tools.
• Interest in joining a later-stage tech company, with enthusiasm for real estate and fintech.

Benefits

• Generous health benefits: Comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Unlimited paid time off and 10 company holidays.
• Flexible remote and onsite work: Support for fully remote work and an in-person environment in downtown Palo Alto, CA HQ.
• Fully paid parental leave: Point supplements state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. Employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: Meaningful equity stake in the company's future success.
• Financial wellness: 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage.
• Extra work/life benefits: Monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.

Pay

Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers:

• Tier 2 (Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara): $53,200 - $58,800
• Tier 3 (All other US metro areas): $48,450 - $53,550

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Schedule

This is a remote position. Candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.