Home Equity Closer

About the role

The Home Equity Closer efficiently and accurately prepares Home Equity Term and Home Equity Lines of Credit loan files and for closing, in accordance with policies, credit union guidelines, and regulatory requirements while meeting various time sensitive deadlines and providing a high level of member satisfaction.

Responsibilities

• Reviews loan file in preparation for closing process.
• Requests and reviews information and documentation (including payoffs) from Real Estate law firms, Processing, Servicing, and Underwriting to ensure it is complete, accurate, and meets guidelines.
• Creates and reviews closing documents in accordance with TRID (when applicable).
• Funds mortgage loans on funding date, including transferring funds via CORE system or wire transfer.
• Boards and disburses loans into CORE system.
• Processes Automatic Payment forms, ACH, and/or Address Change forms post-closing.
• Provides coverage to other Home Equity Closers, on all items referenced above, as needed.
• Exhibits problem-solving and decision-making skills.
• Relies on various guideline resources and/or department manuals, as needed.
• Holds awareness of when to brainstorm with fellow team members and/or third parties to resolve issues.
• Maintains excellent attention to detail, organization, interpersonal and listening skills.
• Maintains knowledge of Home Equity products and programs, policies, and guidelines as well as other EastRise products and services.
• Efficiently and accurately manages closing pipeline to ensure closing and funding dates are within compliance.
• Able to organize and prioritize a large pipeline.
• Produces document packages and document revisions in an accurate and timely manner.
• Works overtime as needed to meet deadlines.
• Works in conjunction with Home Equity team members, credit union team members, and Real Estate law firms to achieve the maximum efficiency and best practices resulting in member satisfaction.
• Communicates effectively via phone, email, and Microsoft Teams.
• Able to explain complex scenarios, in an appropriate manner and tone without grammatical or spelling errors.
• Maintains positive relationships with Real Estate law firms.
• Works with Home Equity Operations Manager to provide feedback as applicable.

Requirements

• One year of similar or related experience, including preparatory experience.
• A high school diploma or equivalent.
• Maintain active/current registration with the National Mortgage Licensing System (NMLS) throughout employment.

Qualifications

• A significant level of trust, credibility and diplomacy is required.
• In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of sensitive and/or highly confidential nature.
• Knowledge of State and Federal regulations affecting consumer loans.
• Knowledge of consumer loan policies, procedures, products, and services.

Skills

• Must be at least 18 years of age.
• Favorable Background, Credit, Criminal, Bondability, and Reference Checks required.
• (Motor Vehicle check depending on position.)
• Knowledge of State and Federal regulations affecting consumer loans.
• Knowledge of consumer loan policies, procedures, products, and services.

Benefits

N/A

Pay

N/A

Schedule

Monday - Friday, 8:00 am - 5:00 pm