Loan Closer II - Home Equity
Work Location
Mount Laurel, New Jersey, United States of America
Hours
40 hours per week
Pay Details
$22.50 - $29.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Growth Opportunities and Skill Development
Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description
The Loan Closer II provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer II performs quality reviews and completes quality control analysis.
Depth & Scope
Works on a more independent basis with minimal supervision
Receives assistance from more experienced closers or manager with difficult questions and situations
Prepares legal, regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
Reviews loan documentation prior to sending documents to closing agents to ensure completeness, accuracy and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations
Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
Completes quality control analysis of standard and nonstandard loan documentation, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
May act as mentor and resource to Loan Closer I
May provide training to Loan Closer I
Answers phones to assist internal and external customers
Education & Experience
Associates Degree and/or Bachelors degree
Mortgage Operations 2-4 Years loan documentation experience
Consumer Operations 1+ years loan documentation experience
Knowledge
Ability to understand and apply processing procedures and processes
Detail orientated with ability to audit and correct procedural errors
Ability to maintain positive business relationships with partners, customers and agents
Ability to handle heavy workload and meet stringent deadlines
Ability to interact effectively with internal customers from various departments
Working knowledge of Bank's loan products
Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
PC skills
Excellent customer service skills
Physical Requirements
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
About the Role
The Loan Closer II provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer II performs quality reviews and completes quality control analysis.
Responsibilities
Works on a more independent basis with minimal supervision
Receives assistance from more experienced closers or manager with difficult questions and situations
Prepares legal, regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
Reviews loan documentation prior to sending documents to closing agents to ensure completeness, accuracy and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations
Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
Completes quality control analysis of standard and nonstandard loan documentation, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
May act as mentor and resource to Loan Closer I
May provide training to Loan Closer I
Answers phones to assist internal and external customers
Requirements
Associates Degree and/or Bachelors degree
Mortgage Operations 2-4 Years loan documentation experience
Consumer Operations 1+ years loan documentation experience
Working knowledge of Bank's loan products
Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
PC skills
Excellent customer service skills
Qualifications
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Skills
Ability to understand and apply processing procedures and processes
Detail orientated with ability to audit and correct procedural errors
Ability to maintain positive business relationships with partners, customers and agents
Ability to handle heavy workload and meet stringent deadlines
Ability to interact effectively with internal customers from various departments
Working knowledge of Bank's loan products
Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
PC skills
Excellent customer service skills
Benefits
TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Pay
$22.50 - $29.00 USD
Schedule
40 hours per week
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.