Home Care Operations Administrative Assistant (Remote)

About the role

Tandem Care is seeking an Operations Administrative Assistant to support their leadership team. This role is ideal for someone who enjoys systems, documentation, spreadsheets, process improvement, and keeping projects moving forward.

Responsibilities

• Track caregiver attendance, call-outs, tardiness, and reliability metrics
• Prepare reports and scorecards for leadership meetings
• Draft and organize HR documentation, coaching records, and employee paperwork
• Cookordinate meetings, calendars, and supporting documentation
• Update and maintain company SOPs, internal guides, and knowledge base articles
• Monitor compliance items and follow up on expiring caregiver documentation
• Perform quality assurance reviews and identify missing or inconsistent information
• Aid with recurring operational projects, audits, and administrative initiatives
• Maintain accurate documentation across multiple systems and databases

Requirements

• Loves organization, checklists, and keeping projects on track
• Exceptionally detail-oriented and catches things others overlook
• Comfortable handling confidential information with professionalism
• Communicates clearly in writing
• Takes ownership of projects from start to finish
• Enjoys improving processes and creating consistency

What You'll Bring

• At least 2 years of experience in administrative support, operations, HR administration, quality assurance, project coordination, or a similar role
• Strong experience with Microsoft Excel or Google Sheets
• Excellent organizational and time management skills
• Experience working remotely and independently
• Comfort learning multiple software systems and technology platforms
• Experience supporting healthcare or home care operations is a plus

Benefits

This is a part-time remote position between 9am-5pm, Monday through Friday. Compensation details are not specified but are commensurate with experience.

Pay

Compensation details are not specified but are commensurate with experience.

Schedule

The schedule is flexible between 9am-5pm, Monday through Friday.