Home Care Intake Worker

About the role

OCES is growing and expanding to 11 more towns on the south shore, including Quincy, Braintree, and Weymouth. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services.

Responsibilities

• Evaluate the need for home care services by an applicant under the home care program and develop/initiate home care service plans.
• Initiate and coordinate services rendered by providers.
• Advocate for consumers in obtaining benefits and services for which they are eligible.
• Create case records in compliance with regulations and OCES standards.
• Make initial home visits for determination of program/service.
• Participate in interdisciplinary activities including Transition Support Team.
• Back-up support for Information & Referral Specialist.
• Perform general intake and provide information and referral to consumers and applicants.

Requirements

• Bachelor's degree in social work or related field.
• Current Social Work License preferred.
• Minimum one year of experience in the social services field preferred.
• Considerable knowledge of social work as well as the social, emotional and physical process of aging.
• Ability to obtain information of a personal nature through interviews, draw appropriate conclusions and make suitable recommendations.
• Ability to respond appropriately to a variety of emergency situations involving the abuse and/or neglect of elders.
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

Qualifications

Open to all qualified candidates.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of aging-related issues and resources.
• Experience with intake assessments and care planning.
• Ability to manage multiple tasks and meet deadlines.

Benefits

• Grossly exceptional benefits package including generous paid time off policies, company-paid LTD and life insurances, and a 401K plan.