Home Care Coordinator Supervisor

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model.

About the role

Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.

Responsibilities

• Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
• Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
• Manage direct reports including hiring, training, supervising, and mentoring
• Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
• Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
• Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants’ needs in interdisciplinary team (IDT) meetings

Requirements

• Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
• Bachelor’s degree preferred
• Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits

• Medical, dental, and vision insurance coverage
• 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings with company match
• Bonus eligibility
• Additional benefits including opportunities to design workflows in a growing organization with a supportive culture

Pay

Compensation consists of base salary plus bonus. Actual compensation will be determined based on experience and relevant qualifications, ranging from $74,612.76 to $98,488.84 USD.

COVID-19 Vaccination Policy: Proof of vaccination or a vaccine declination form will be required prior to employment.