Home Care Coordinator

About The Role

The Home Care Coordinator helps ensure clients receive high-quality, consistent care and exceptional service. Serving as a key liaison between clients, families, caregivers, and the Home Care team, this position coordinates services, supports client onboarding, conducts supervisory visits, monitors satisfaction, and helps maintain individualized care plans.

Schedule: Full-Time | Monday–Friday, 8:30 a.m.–4:30 p.m.

Pay: $22/hour

Responsibilities

• Coordinate the onboarding of new clients, including welcome calls, service orientations, and communication with clients and families.
• Assist with client assessments and the development, implementation, and review of individualized care plans.
• Schedule and conduct supervisory visits to monitor service quality and client needs.
• Monitor client satisfaction and address concerns to support a positive experience.
• Provide compassionate support and guidance while treating every client with dignity and respect.
• Communicate effectively with clients, families, caregivers, and team members to promote continuity of care.
• Support the Home Care Manager with daily operations and client needs.
• Participate in the department’s on-call rotation as assigned.

Requirements

• Associate degree or equivalent experience in healthcare, senior services, social services, or a related field.
• At least one year of experience in home care, healthcare, senior living, case management, client services, or a related field.
• Experience working with older adults; experience with individuals living with dementia is preferred.
• Valid Illinois driver’s license with a good driving record.
• Strong communication, problem-solving, and decision-making skills.
• Ability to work independently while collaborating effectively with a team.
• Strong organizational skills and the ability to manage multiple priorities.
• Computer proficiency.
• CPR and Food Handler certifications required within 30 days of hire.
• Commitment to regular and reliable attendance.

Benefits

• Medical, Dental, Vision, and Short-Term Disability Insurance — benefits begin the first of the month following your date of hire
• Employer-paid Life Insurance
• Employer-paid Long-Term Disability Insurance
• 401(k) with Company Match
• Employee Assistance Program
• Paid Time Off and Paid Holidays
• Resident-run Employee Appreciation Program
• Tuition Reimbursement
• Employee Referral Bonus Program
• Discounted Employee Meals
• A supportive, engaging, and team-oriented work environment