Home Care Coordinator

Essential Job Duties

• Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals.
• Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
• In collaboration with Home Care Services staff, track and monitor home care and hour scheduling.
• In coordination with the Marketing Team, help with enrollment of prospective participants into the program.
• Assist with staffing/scheduling activities, soliciting, and input from managers.
• Participate in end-of-life care, coordination, and support.

Required Skills and Certifications

• Bachelor's Degree preferred.
• Minimum of three years of case management or nursing experience in a clinical or home setting with a frail or elderly population.
• Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred.
• Healthcare/Medical Licensure or equivalency; with an additional three years of professional experience.

Willingness to Travel

Yes, Occasionally.