Home Care Client Services Manager

About the role

BAYADA Home Health Care is seeking a Client Services Manager in Columbia, SC. This role is ideal for someone looking for an exciting career opportunity in a growing industry. You will be part of a caring, professional team instrumental in providing the highest quality care to clients and their families.

Responsibilities

• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling issues
• Manage and proactively grow your Client Services Manager caseload
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Qualifications

• Bachelor’s degree is required
• Comparable experience staffing/scheduling at a home care agency preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Award-winning workplace: Recognized by Newsweek as a Best Place to Work for Diversity
• Weekly pay: Consistent weekly paychecks
• Comprehensive benefits: Medical, dental, vision, and more
• Work-life balance: Monday-Friday, 8:30 AM–5:00 PM schedule
• Career growth: Advancement opportunities to help you grow in your career
• Nonprofit organization: Eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt