Home Care Client Services Manager

BAYADA Home Health Care has an immediate opening in our Mount Pleasant, SC Assistive Care Office. We believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. Join a dynamic, entrepreneurial environment and become an integral part of a caring, professional team that provides the highest quality care to our clients.

Responsibilities

• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor’s degree is required
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Award-winning workplace—recognized by Newsweek as a Best Place to Work for Diversity
• Impactful work—make a meaningful difference in the Mount Pleasant community
• Weekly pay—consistent paychecks to keep your finances on track
• Comprehensive benefits—medical, dental, vision, and more
• Work-life balance—Monday-Friday, 8:30 AM-5:00 PM schedule
• Career growth—advancement opportunities to help you grow in your career
• Nonprofit organization—eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt