Hollister - Key Lead, Summit
Abercrombie & Fitch Co. · Fairlawn, OH · 1 wk ago
Customer ServicePart-time
About the role
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates to ensure effective store operations.
Responsibilities
- Open and Closing Routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Benefits
- Quarterly Sales Incentive Bonus
- Mercandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
Pay
Not specified
Schedule
Not specified