Jobs · Business Development · Massachusetts

Holiday Gift Guide Retail Sales Ambassador, Boston - Downtown

Macy's · Boston, MA · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: About the role? Actually we have job overview, responsibilities, qualifications, benefits, schedule maybe. The posting includes: "Job Overview" paragraph, then "What We Can Offer You" (benefits), "Some Additional Benefits We Offer Include" (list), "What You Will Do" (responsibilities), "Who You Are" (qualifications/skills), "Essential Physical Requirements" (maybe part of qualifications). Also schedule info: "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability." That's schedule info. Also "Information regarding hours per week needed for benefit eligibility purposes can be found here." That's a link but we drop instructions? It's not a list; it's a sentence referencing a link; we can keep as prose but maybe drop as it's not substantive? It's a reference; but it's not essential. Probably keep as prose? The instruction: remove application instructions. This is not application instruction but a reference to info; maybe keep as prose. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real content. We have: - About the role: could be the "Job Overview" paragraph. Use heading About the role. - Responsibilities: "What You Will Do" list. - Requirements/Qualifications/Skills: "Who You Are" list of skills/attributes, plus "Essential Physical Requirements". Could combine into Requirements or Qualifications. We need to decide which headings to use. Use Qualifications for "Who You Are" and maybe Requirements for physical? But we can combine into one section Qualifications (or Requirements). The instruction: prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Qualifications, Benefits, Schedule. Pay: not explicitly stated; only "competitive pay". No specific pay amount, so we should NOT create Pay section because it's not specific. Benefits: we have details. Schedule: we have info. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule. We need to use
  • for any list of duties/requirements/benefits. So for Responsibilities list, Qualifications list (maybe split into skills and physical?), Benefits list. We need to preserve all substantive information, not invent or summarize away detail. So we must keep all bullet points. Let's extract details. Job Overview paragraph: "As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area." That's the overview. Responsibilities (What You Will Do) list: - Provide an exceptional customer experience by ensuring the customer is always the priority - Greet customers, make product recommendations, and upsell - Serve as a liaison between designated vendors and the personal stylists and the store leadership team - Ensure sales floor is neat, clean, and properly signed for sales and markdowns - Create and implement best practices to drive sales, turn, and gross margin above company average - Build brand-specific clientele to support local marketing - Execute vendor and non-vendor events to increase sales - Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met - Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Qualifications (Who You Are) list: - Demonstrate ability to build relationships and convert customers into clients. - Energetic and positive attitude. - Possess vision and creativity. - Self-starter, able to work independently and as part of a team; must have excellent time management skills. - Ability to effectively communicate and present information to customers, peers, and all levels of management. - Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments. - Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment. - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. - Minimum 1 year previous selling or retail experience required. Essential Physical Requirements list (maybe part of Qualifications but we can include as sublist? We'll keep as part of Qualifications but we need to preserve detail. Could make a sublist under Qualifications? But we only have
    • for any list; we can nest lists. We'll include as a separate list under Qualifications heading maybe with a subheading? But we cannot add extra headings not allowed? We can keep as part of Qualifications but we need to preserve the physical requirements. Could add a paragraph before list: "Essential Physical Requirements:" then list. Thus Qualifications section will contain both the Who You Are list and the Essential Physical Requirements list. Benefits: "What We Can Offer You" paragraph plus list "Some Additional Benefits We Offer Include". Also earlier mention: "Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities." Then list: - Merchandise discounts - Performance-based incentives - Annual merit review - Employee Assistance Program with mental health counseling and legal/financial advice Also later: "Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more." That's also benefits but maybe duplicate. We'll include that as prose. Schedule: "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here." We'll keep that as prose under Schedule. Now produce HTML fragment with

      headings and appropriate

      and

      • . We must not include job title heading. Not include Job ID etc. We must not include boilerplate like EEO etc. The posting includes "Macy's Inc. is an Equal Opportunity Employer..." at end; we should remove that. Also "This job description is not all-inclusive..." etc. Remove. Also "STORES00" etc. Remove. Also "Access the full menu of benefits offerings here." and "Join us and help write the next chapter in our story - Apply Today!" Those are application instructions or links; we should remove them. Also "About Us" paragraph maybe not needed? It's somewhat promotional but could be considered part of About the role? Might be considered boilerplate? It's about company story; but we already have About the role overview; the About Us paragraph is more generic; could be considered boilerplate? It's not required to keep; but it's substantive about company story. However instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The About Us paragraph is not exactly boilerplate but could be considered promotional; but we already have a story at top. Might be okay to keep? But to be safe, we could omit as it's not directly about the role. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The About Us paragraph is substantive about company but not about the role. Might be considered filler? I'd lean to keep it as part of About the role? But we already have About the role overview; the About Us paragraph is more generic. I'd keep it as part of About the role? Might be considered redundant. I'd omit to keep sections thin. Thus final HTML:

        About the role

        As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area.

        Responsibilities

        • Provide an exceptional customer experience by ensuring the customer is always the priority
        • Greet customers, make product recommendations, and upsell
        • Serve as a liaison between designated vendors and the personal stylists and the store leadership team
        • Ensure sales floor is neat, clean, and properly signed for sales and markdowns
        • Create and implement best practices to drive sales, turn, and gross margin above company average
        • Build brand-specific clientele to support local marketing
        • Execute vendor and non-vendor events to increase sales
        • Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
        • Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion
        • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

        Qualifications

        Who You Are:

        • Demonstrate ability to build relationships and convert customers into clients.
        • Energetic and positive attitude.
        • Possess vision and creativity.
        • Self-starter, able to work independently and as part of a team; must have excellent time management skills.
        • Ability to effectively communicate and present information to customers, peers, and all levels of management.
        • Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments.
        • Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.
        • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
        • Minimum 1 year previous selling or retail experience required.

        Essential Physical Requirements:

        • This position requires lifting, constant moving, standing, and reaching with arms and hands.
        • Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
        • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
        • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

        Benefits

        Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

        • Merchandise discounts

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